Student Leadership and Service Front Desk Position

Students may only have 5 open job applications at a time. Work Experience: Entry-Level (Foundational) Work Experience Description: Suitable for students with basic foundational knowledge and little to no practical experience, ideal for freshmen or sophomores who have completed only introductory courses. Job Summary This position also supports the co-curricular leadership development programs, such as: Clubs, Service Center, Co-curricular Transcript, and Leadership Path learning programs.. Enforce BYUH Honor and Dress Code and Grooming standards. Issue Pool passes and Alumni ID’s. Assist students, staff and guest with information as needed with our University. Perform other tasks as assigned. Operate the University Student ID’s. Answer questions and concerns about the university. Primary Responsibilities Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers’ problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Performs other duties as assigned. Education High School Work Experience 3 Months General Work Experience Physical Demands Typical office environment Base Rate Per Hour: 14.00 Welcome and thank you for your interest in a job at BYUHawaii. We offer a variety of employment opportunities and an attractive work environment that supports diversity and excellence. Whether or not this is your first student job we look forward to completing the University’s mission of coming to learn and going forth to serve. IMPORTANT: To start working at BYUHawaii and the Polynesian Cultural Center, all new hires must complete the Form I-9 to verify their eligibility to work in the U.S. As part of the I-9 process, prospective employees are required to provide certain documents to prove identity and work authorization. Please click here to see the list of acceptable documents. You must bring with you the actual document. No photocopies are allowed. BYUHawaii is an equal opportunity employer that does not unlawfully discriminate on the basis of race, national origin, age, color, sex, disability, veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations. BYUHawaiis commitment to equal opportunity includes and applies to: Recruiting, hiring, and training Upgrading, promoting, and transferring Discipline, layoff, and termination Conditions and privileges of employment Compensation and benefits