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MultiCare Health System

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission – partnering and healing for a healthy future – and dedicated to the health and well-being of the communities we serve. FTE: 0.9, Shift: 3 12-hour shifts, Schedule: Weekdays and weekends Position Summary The Clinical Concierge Medical Assistant I is an incredible opportunity to expand your role in health care through performing clinical tasks and coordinating patient care within the MA-C license scope. At Indigo Urgent Care, you will work in high-collaboration with your team to ensure the best possible health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance Responsibilities You will collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes You will perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds You will create and provide a safe and supportive environment for patients Requirements Washington State Requirements: Washington State Medical Assistant-Certified (MA-C) Current BLS Certification or may be obtained through an in-house training program, depending on assignment Minimum one (1) year experience in physician’s office or other medical facility preferred Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire Washington State Medical Assistant-Certified (MA-C) license within 45 days of hire. Idaho State Requirements: Current CMA certification by AAMA, NHA or NCCT WA state MA-C license, or WA state MA-R license required with endorsed by Indigo within the first 30 days of employment Current BLS Certification or may be obtained through an in-house training program, depending on assignment Minimum one (1) year experience in physician’s office or other medical facility preferred Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire Our Values As a MultiCare employee, we’ll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our employees Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state’s largest community-based, locally governed health system Employee-centric: Named Forbes Americas Best Employers by State for several years running Technology: “Most Wired” health care system 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest – offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.90 – $31.82 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicants years of experience align. Associated benefit information can be viewed here. MultiCares roots in the Pacific Northwest go back to 1882, with the founding of Tacomas first hospital. Over the years, weve grown from a Tacoma-centric, hospital-based organization into the largest, community-based, locally governed health system in the state of Washington. MultiCare’s comprehensive system of health includes more than 300 primary, urgent, pediatric and specialty care locations across Washington, Idaho and Oregon, as well as 13 hospitals. We welcome patients from the entire Pacific Northwest region and our 20,000-plus team members including employees, providers and volunteers proudly care for the communities we serve. Without a doubt, our organization has changed over the years. But what has never changed, throughout our long history, has been our dedication to the health and wellness of the people of the Pacific Northwest. Guided by our mission, vision and values, we are on a continuous journey to deliver the services that our communities need, and to ensure access to those services, now and in the future. Join our talent network by creating a simple profile with us and we’ll see if you’re a fit for any current openings! Don’t see an opening that fits your current preferences? Create a job alert for the type of job you’re looking for, and we’ll notify you when one gets posted! Click here to create a Job Alert. MultiCare provides equal employment opportunity to all employees and job applicants. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an external job applicant who requires reasonable accommodation in the job application process, please contact the Employee Resource Center (ERC) at 253-403-6947 and we will assist you with submitting a ticket to initiate your request for accommodation. If you are a current employee, you can submit an ERC ticket or call the ERC for assistance.

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