Dual Front Office Specialist/Certified Medical Assistant TCP Katy

We are searching for a dual Front Office/Certified Medical Assistant for our TCP Katy someone who works well in a fast-paced setting. In this position, you will provide clinical support for patients in the hospitals various ambulatory settings promoting cost-effective, age-appropriate, safe, and high-quality family-centered care. This is a dual Front Office Specialist and Certified Medical Assistant role responsible for both clinical and non-clinical duties.
TCP Katy 705 S Fry Rd # 120, Katy, TX 77450
Think youve got what it takes?
Qualifications-
High school diploma or GED
Graduation from a medical assistant or emergency medical technician program or Documentation from the licensing authority confirming that medical assistant/emergency medical technician education is not a requirement for certification.
Basic Life Support (BLS) certification required from the American Heart Association
Certified Medical Assistant: One of the following certifications:
CCMA – Cert-Cert Clinical MA – CCMA National Health Career Association (NHA)
CMA-AAM – Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA)
CMA-C – Clinical Medical Assistant Certification American Medical Certification Association (AMCA)
EMT – Emergency Medical Techn Texas Department of State Health Services
EMT-A – Advanced EMT Texas Department of State Health Services
EMT-B – Emergency Medical Techn-Basic Texas Department of State Health Services
EMT-I – Emergency Medical Techn-Interm Texas Department of State Health Services
EMT-P – Emergency Medical Techn-Parame Texas Department of State Health Services
LIC PAR – Lic-Paramedic Texas Department of State Health Services
NCMA – National Cert Med Assistant National Center for Competency Testing (NCCT)
NRCMA – Nat Reg Cert Med Assistant National Association of Health Professionals (NAHP)
RMA – Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistant
Knowledge of medical terminology, medical assistant/outpatient care tasks, and customer service concepts
Ability to demonstrate excellent interpersonal, communication, customer service, and problem-solving skills, and operate basic medical equipment
1 year of related experience
Preferred: Bilingual English/Spanish
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Responsibilities-
Assist in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per practice protocol
Collect and document vital signs, BMI, height/weight, and reason for visit with complete accuracy
Document current medications, allergies, and other information in the electronic health record
Prepare patients for examination and assist provider, as directed, during treatments, examinations, and testing as directed by the provider
Document all interventions per practice protocol
Call in and/or send electronic prescription refills as directed
Assist provider during office emergency patient care
Keep rooms stocked with supplies and notify managers when supplies are low
Participate as a member of the care team, working with each member of the team to meet the goals of the patient, and participate in daily huddles and monthly staff meetings
Coordinate patient care by following up on lab results, ER visits, et cetera
Identify patients eligible for Vaccines for Children program and follow procedures for accurate documentation and management
Assess patients eligibility for referral by verifying coverage with payor prior to initiate referral
Manage the outstanding orders report and lab error work queue to assure results are received
Provide superb customer service

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