Front Desk Receptionist

Description
Our Janesville office is looking for either part-time or full-time Front Desk Receptionist(s) to join their team!
.
About the Company
Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people. Our practice exemplifies the core values of quality, honesty, and care in everything that we do. Our company strives in community outreach and internal growth. Join our family to be a part of giving back to your community and making a difference every day. Familia Dental is a big believer in internal growth, making it a great company to turn a job into a career.
.
Job Purpose
To effectively and efficiently check in patients, verify insurance eligibility, confirm and/or reschedule appointments as needed, and collect payments for services provided.
.
Responsibilities:
Greet and check in patients
Answering the phone and scheduling appointments
Maintain patient accounts and records
Knowing and understanding insurance plan rules and protocols and able to follow them
Having patience and ability to be sensitive to patient emotions
Ability to listen to patients and other healthcare workers and follow directions from a Dentist or supervisor.
Verify patient’s insurance
Insure all record keeping requirements are fully and accurately completed
Submit claims to insurance companies
Notify Office Manager of equipment trouble or general safety concerns
Attend and participate in morning huddles, chart reviews and regular office meetings..
Follow company policy and procedures
Understand and follow HIPAA regulations, state and Federal OSHA laws and safety standards and maintain confidentiality.
Other tasks as assigned.
Requirements
Qualifications/ Skill Sets
Excellent customer/patient service and verbal communication skills.
Ability to read, write, speak and understand information and effectively present information one-on-one with patients.
Ability to apply common sense understanding to carry out details written or verbally instructed.
Basic computer knowledge
Experience with dental management software experience is preferred
Ability to work in fast paced, patient-focused environment.
Organizational skills and Detail oriented
Interpersonal and Listening skills
Requires excellent customer service skills.
Previous dental office experience preferred but not required.
Training Provided
.
Benefits offered
Health, Dental and Vision Insurance
401(k) Retirement Plan
Paid Holidays & Time Off
Access to Financial Advisors
Basic Life & AD&D Insurance
Voluntary Life Insurance
Voluntary Short-Term & Long-Term Disability
On demand Pay > Receive a portion of your check before payday!
Part-Time Employees: Flex time, 401K, financial advisors, and on demand pay!
.
Availability / Schedule:
Working hours between: M-F, 8:30 AM – 6:30 PM and every other Sat, 8:30 AM – 4:00 PM
.
Full time employment:
4+ days a week, 30-40 hours per week
available to work Saturdays, when needed
Full shifts (8-10 hours)
Part time employment:
2+ days a week, 29 hours or less per week
available to work Saturdays, when needed
flexible shifts (4-10 hours)

Tagged as: Receptionist Jobs