Front Desk Representative – Patient Registration

Employment Type: Full time Shift: Day Shift Description: Position Purpose The Front Desk Representative is the person who controls the patient and workflow at the clinical site for Same Day Surgery. What you will do Greets patients/visitors to the medical practice in a pleasant, professional and efficient manner, and ensures that the wait period is comfortable. Schedules patient appointments for the practice and patient referrals. Processes calls to ensure patients/customers are transferred to the appropriate staff member/provider in a timely manner. Assists with the preparation of grant information and materials Prepares and maintains patients medical records. Obtains accurate registration and insurance information. Ensures all pre-certifications and referrals are done in a timely manner. Ensures immediate resolution of problems, concerns and complaints of patients, families, visitors, co-workers, medical professionals and the public. Minimum Qualifications High School diploma or equivalent required. College coursework in the secretarial or medical sciences preferred. Minimum of one year experience working in a physicians office required, preferably in a similar capacity. Familiarity with medical terminology required. Position Highlights and Benefits Full time 40hrs Mon-Fri 7:00a-3:30p Our Mission and Core Values Great benefits and Health Insurance Coverage starting day 1 Ministry/Facility Information Saint Marys Hospital is a Catholic, not-for-profit, acute care, community teaching hospital that has served Greater Waterbury since 1909. Licensed for 347 beds, Saint Marys is designated as a Level II Trauma Center, offers award-winning cardiac and stroke care. We house the regions only pediatric emergency care unit and was the first to introduce the daVinci Robotic Surgery System. Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, were 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Tagged as: Receptionist Jobs