Hotel Front Desk Agent

Company DescriptionJoin the Choice Hotels team as a Front Desk Associate for a career in hospitality. Comfort Suites is looking for Friendly and Energetic Front Desk Associates to join our hotel operations team in Florence, Kentucky! Full-Time & Part-Time positions are available for 2nd shift 3pm – 11pm.Job DescriptionFRONT DESK GENERAL JOB DESCRIPTION:Aggressive negotiating skills and creative selling abilities to close on business.Ensures a high level of customer satisfaction.Answering Phones.Making, Changing, Assisting w/ Reservations.Looking Up Directions on the Internet.Promoting Rewards Program.Creative Thinking.Assisting Sales.Creating Good Customer Relations.Problem Solving.Filling In Others Shifts As Needed.QualificationsFRONT DESK GENERAL JOB REQUIREMENTS:Exceptional Customer Service Skills.Strong communication skills, written and verbal.Strong organizational skills.Must be self-motivated and results-oriented.Be comfortable working independently.Excellent time management skills.Able to have a flexible time schedule.Opera PMS Experience a Plus / Not Required.Prior experience from IHG, Hyatt, Choice, Hilton, or Marriott hotels preferred / Not Required.Basic Computer Skills.Knowledge of Emailing a Plus / Not Required.Energetic / Capable of Multi-Tasking.Good with Following Up/Following Through.Have Own Transportation / Be on Time.Good Problem-Solving Skills.This position may require the ability to work evenings and weekends with flexibility throughout the week as needed. Schedules will always be communicated in advance by a manager.Additional InformationWHAT WE CAN OFFER YOU:Dental insuranceEmployee discountFlexible scheduleHealth insuranceVision insuranceChoice Hotels, Marriott, Hilton, and IHG Hotel DiscountsSchedule:8 hour shiftOn callRotating weekends