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DotHouse Health

Description
SUMMARY:
Reporting to the Nursing Manager and under the direct supervision of a registered nurse, the Medical/Nursing Assistant performs a variety of direct and indirect patient care activities for pediatric, adolescent, and adult patients. These include routine patient care activities, preparatory functions for patients and providers, and other routine and/or related duties that medical assistants are trained to perform.
GENERAL DUTIES & RESPONSIBILITIES:
Reviews medical records and provider schedules prior to clinical sessions
Prepares patients and examination rooms for provider visit
Greets patient, completes appropriate screenings and testing, and obtains necessary information from the patient and/or patients family
Performs all tests, procedures, and screenings accurately (ex. Vital signs, POCT Glucose)
Clearly and accurately documents information in the electronic medical record including results of all testing and screening performed
Communicates information clearly, accurately, and professionally to patients and staff
Follows HIPPA protocol and always maintains patient confidentiality
Assists providers during examinations and procedures as needed
Ensures that all lab requisitions are accurately and completely filled out, all specimens are logged appropriately, and specimens requiring immediate transport to the lab are transported properly
Cleans and sterilizes instruments and equipment per Infection Control Manual
Cleans and maintains utility and supply areas
Ensures that clinical areas are adequately stocked, maintains an inventory of supplies, stores and rotates supplies per Infection Control Manual, and communicates discrepancies in supplies received to the Nurse Coordinator
Demonstrates ability to work as a team member; participates in orienting peers
Attends nursing and organizational staff meetings and participates in quality improvement initiatives
Identifies educational needs and participates in program offerings
Complies with all DotHouse Health policies and procedures
Provides safe, ethical, and culturally competent care
Other duties as assigned
Requirements
REQUIRED SKILLS & COMPETENCIES:
Education: High School diploma or equivalent
Experience:
Minimum of 6 months to 1-year post-training preferred.
Knowledge of patient care clinic, office, and clerical support procedures.
Ability to work within a team framework.
Bilingual preferred
Highly motivated and detail-oriented with strong customer service, organizational, systems and analytical skills.
Excellent verbal, written communication/presentations skills, and systems applications skills
Certification/Licensure: Certification from an approved medical assistant or certified nursing assistant program. Current BLS certification.
Software/Hardware: Must be proficient and have a strong working knowledge of Microsoft Office (Outlook, Excel, Word, etc.)

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