Mortgage Receptionist / Office Administrator; 10-Mortgage Ops; 3/27/2025

Description
JOB SUMMARY: Mortgage Receptionist / Office Administrators primary role serves as the first contact for customers, greeting them, answering phone calls, and directing visitors; as well as performing various tasks such as scheduling meetings, organizing files, answering phones, and providing clerical support.

ESSENTIAL FUNCTIONS:
Administrative Support: Providing general administrative support, such as filing, data entry, and preparing documents.
Managing Correspondence: Handling and distributing incoming and outgoing mail, emails, and other forms of correspondence, answering phones / transferring calls.
Minor assistance on loan-related matters from customer inquiries.
Organizing and Maintaining Records: Organizing and maintaining office files, records, and documents.
Ordering Office Supplies: Managing and ordering office supplies and equipment.
Ensuring the office and reception area is tidy and well-maintained.
Assisting with Other Tasks: Assisting with other administrative tasks as needed, such as preparing presentations, managing budgets, or coordinating events, errands as necessary.

Requirements
QUALIFICATIONS:
Minimum of three (3) years related experience.
Bachelors degree or equivalent.
Proficiency in MS Office Suite
Ability to function independently in a multi-task environment as well as part of a team.
Strong verbal and written communication skills.
Strong organizational skills and detail oriented.
Ability to communicate with company employees, future and current customers, by phone, in person, or through email correspondence.