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East Tennessee Children's Hospital

BASIC PURPOSE OF THE JOB Performs venipunctures and capillary sticks and collects specimens for laboratory procedures; assists with other duties in the laboratory and hospital that do not require licensure, as assigned. REPORTS TO Practice Manager and Director of Rehabilitation Services JOB REQUIREMENTS Supervisory Responsibilities: No Minimum Education: High school diploma or GED preferred. License/Certification Required: None Minimum Work Experience: One year experience as a phlebotomist preferred REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES organizational and communication skills required. Displays poise and self confidence. Has a working knowledge and experience with venipuncture and skin puncture techniques. Knowledgeable about collection tubes, test requirements, and safety aspects of phlebotomy. Is able to multi-task, handle stress appropriately and work in a fast-paced environment. Works well with others and consistently displays a courteous professional attitude in all situations. DUTIES AND RESPONSIBILITIES Correctness of specimens collected and labeled, clerical duties, QI, etc. Maintains technical/clinical standards of work area. Reliability and speed in collections, labeling, spec processing, deliveries, etc. Quantity of quality specimens collected and correctly labeled per unit of time. Meets deadlines for stat, urgent, routine, timed specimen collections Maintains efficient work environment related to quality specs, timely collections, labeling, etc. Maintains work area and equipment in the condition required by department standards. Identifies patient by checking name and E number on patient armband. Labels all specimen tubes following established procedure: Date and time of draw and phlebotomist initials. Complies with established laboratory and hospital policies for universal precautions and safety procedures. Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible, and courteous environment. Performs venipuncture using correct technique and with minimal discomfort to the patient. Performs fingerstick procedures with correct technique and when unable to obtain specimen by venipuncture. Foster and encourage principles of C/FCC to include: communication, education, orientation and implementation of C/FCC actions and projects. Maintains productive work environment related to work habits, interruptions, etc. Under supervision will help in the training of new employees and student interns at the hospital in the performance of phlebotomy duties. Follows all organizational and department or unit policies and procedures. Promotes effective working relations and works effectively as part of a department/unit team inter- and intradepartmentally to facilitate the departments/units ability to meet its goals and objectives. Willingly accepts any other assignment that may be requested. Minimizes costs in supplies, time and training to collect and process specimens. Minimizes costs in collections, repeat collections, QI, labeling, etc. Utilizes hospital resources and time respectfully and accountably. PHYSICAL REQUIREMENTS Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. Light lifting, pushing and pulling is required for 10-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending and reaching is required. Keyboard/computer use and/or repetitive motions may be required. Come work where you can make a difference everyday. At East Tennessee Childrens Hospital, care is at the CORE of who we are. We are comprised of team members who live out our core values of Compassion, Ownership, Respect, and Excellence. We support each other by fostering a culture of team engagement that creates moments that matter every interaction, every time. Compassion We imagine what others are going through, work to alleviate suffering, and create joy whenever possible. Ownership We take pride in our work, act with integrity, and feel personal responsibility for achieving our mission. Respect We listen, understand, and communicate openly and politely. We recognize our diverse strengths. Excellence We set high standards for performance in delivering the safest patient care. We give extraordinary and meaningful experiences to our patients, their families, team members, and the community we serve.

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