Receptionist

Dealership: L0019 Lithia Toyota of Klamath Falls Lithia Toyota of Klamath Falls Full Time Receptionist/BDC Administrator Pay Range: $16.00-$19.00 per hour depending on experience and skill level, plus bonus opportunities. Schedule: Monday – Friday, 7:30am – 4:30pm We are one of over 300 Lithia Motors dealerships nationwide. Come be a part of the Automotive Industry future with the Lithia Motors family, a publicly traded (NYSE:LAD) Fortune 200 Company on the fast track. Responsibilities As a Receptionist/BDC Admin you will be responsible for providing professional, courteous and exceptional service to all customers. The front desk receptionist plays a key role in maintaining the store reputation and image. This position also includes developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within a dealership Greet and assist customers who enter the store showroom. Answer & direct incoming calls and inquires. Assist the Office Manager and/or General Manager with various clerical duties as needed. Utilize computer skills within our internet department to increase appointments, sales and customer retention. Utilize phone skills to set solid appointments with daily customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, conquests, other generic leads and service and parts customers. Gather accurate customer information to create a database for continual follow-up and retention Qualifications A team player who is focused on providing exemplary customer service. Excellent communication skills; both written and verbal. Ability to multi-task in a fast paced work environment. Working knowledge of Microsoft Office Suite. Previous receptionist experience is a plus. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

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