Top 30 Best Healthcare Payment Processing Systems
Healthcare providers encounter certain challenges when it comes to processing payments. It is imperative to have efficient, safe, and compliant payment systems that work effectively with billing and electronic health record (EHR) systems. Here’s a comprehensive review of the top 30 healthcare payment processing systems designed to streamline payments, reduce administrative burden, and enhance patient experience.
Top 30 Best Healthcare Payment Processing Systems
Zelis Healthcare is a leading payment platform focusing on cost management and provider payments in healthcare.
Key Features:
- Claims cost management
- Provider payment solutions
- Automated payment reconciliation
- Analytics dashboard
Pros:
- Strong integration with claims systems
- Cost-saving analytics
- Customizable workflows
Cons:
- Implementation can be complex
- Pricing available on request
Pricing:
Contact vendor for pricing details.
Expert Commentary:
Michael Adams, Healthcare CFO:
“Zelis has significantly reduced our claims payment errors and improved cash flow management.”
Demo YouTube Video:
Watch Demo
Waystar offers an all-in-one revenue cycle platform with advanced payment processing tailored for healthcare providers.
Key Features:
- Eligibility and benefits verification
- Patient payment estimation
- Online payment portals
- Denial management
Pros:
- Intuitive user interface
- Comprehensive RCM features
- Strong analytics and reporting
Cons:
- Pricing not transparent
- May require staff training
Pricing:
Custom pricing based on provider size.
Expert Commentary:
Jessica Lee, Revenue Cycle Manager:
“Waystar’s end-to-end platform has transformed our patient payment collections and reporting.”
Demo YouTube Video:
Watch Demo
Change Healthcare offers a robust payment management system designed to optimize healthcare payments.
Key Features:
- Payment processing and reconciliation
- Automated payer-provider interactions
- Integrated claims management
- Patient payment plans
Pros:
- Scalable for large healthcare organizations
- Automation reduces manual workload
- Strong industry compliance
Cons:
- User interface could be more modern
- Pricing available upon request
Pricing:
Contact vendor for pricing.
Expert Commentary:
Dr. Emily Chan, Hospital Finance Director:
“Change Healthcare helps us keep payment processes smooth while reducing administrative overhead.”
Demo YouTube Video:
Watch Demo
Availity is a widely used platform that simplifies healthcare payments and eligibility verification.
Key Features:
- Real-time eligibility checks
- Electronic payments and remittances
- Patient payment portals
- Claims status tracking
Pros:
- Easy integration with EHRs
- Strong payer network
- Efficient claims handling
Cons:
- Limited customization options
- Some users report occasional downtime
Pricing:
Subscription and transaction fees apply; contact for details.
Expert Commentary:
Karen Mitchell, Billing Supervisor:
“Availity’s real-time eligibility has drastically reduced payment delays.”
Demo YouTube Video:
Watch Demo
Square provides flexible payment processing solutions optimized for healthcare providers, clinics, and practices.
Key Features:
- PCI-compliant card processing
- Contactless and online payments
- Patient payment reminders
- Integration with scheduling software
Pros:
- Transparent, flat-rate pricing
- Easy setup and use
- Mobile payments supported
Cons:
- Limited specialized healthcare features
- Not ideal for large hospitals
Pricing:
2.6% + 10¢ per swipe, dip, or tap transaction.
Expert Commentary:
Dr. Mark Johnson, Clinic Owner:
“Square simplified our payment process, especially for small clinic setups.”
Demo YouTube Video:
Watch Demo
Kareo Payments integrates billing and payments into one streamlined system tailored for small to mid-sized healthcare providers.
Key Features:
- Integrated patient payments
- Automated billing and claims processing
- Online patient portals
- Payment plans and reminders
Pros:
- Built specifically for healthcare providers
- Easy to use with Kareo’s EHR and billing
- Fast deposit times
Cons:
- Limited to Kareo ecosystem
- Some transaction fees apply
Pricing:
Flat-rate transaction fees; contact for specifics.
Expert Commentary:
Lisa Thompson, Medical Office Manager:
“Kareo Payments helped reduce billing errors and speed up collections.”
Demo YouTube Video:
Watch Demo
HealthPay24 specializes in payment solutions for healthcare providers, focusing on improving patient payment experience.
Key Features:
- Multi-channel payment acceptance
- Patient payment portals and mobile app
- Automated reminders and billing
- Flexible payment plans
Pros:
- Good patient engagement tools
- Secure and compliant
- Easy integration
Cons:
- Limited advanced analytics
- Pricing requires contact
Pricing:
Contact vendor for pricing details.
Expert Commentary:
Robert Jenkins, Practice Administrator:
“HealthPay24 made it easier for our patients to pay on time, improving cash flow.”
Demo YouTube Video:
Watch Demo
eClinicalWorks Payments offers an integrated payment processing module within its EHR system.
Key Features:
- Seamless integration with eClinicalWorks EHR
- Patient payment portals
- Automated payment posting
- Flexible payment options
Pros:
- Streamlined workflow for providers
- Secure PCI-compliant processing
- Good patient experience features
Cons:
- Only available for eClinicalWorks users
- Pricing not publicly available
Pricing:
Contact vendor for pricing.
Expert Commentary:
Sarah Collins, Clinic Billing Specialist:
“Integration with our EHR has eliminated double entries and improved efficiency.”
Demo YouTube Video:
Watch Demo
Navicure, acquired by Waystar, is a veteran payment processing system focused on healthcare revenue cycle management.
Key Features:
- Eligibility verification
- Patient payment estimation
- Electronic payment acceptance
- Denial and claims management
Pros:
- Trusted legacy system
- Strong compliance features
- Comprehensive payment tools
Cons:
- Now merged with Waystar, so platform changes ongoing
- Pricing available on request
Pricing:
Contact Waystar for pricing.
Expert Commentary:
David Brooks, Healthcare Revenue Analyst:
“Navicure’s payment tools laid the foundation for modern healthcare payments.”
Demo YouTube Video:
Watch Demo
Instamed provides secure payment solutions with a focus on healthcare providers and payers.
Key Features:
- Real-time payments
- Automated reconciliation
- Patient payment portals
- Payer connectivity
Pros:
- Strong financial backing
- Secure and compliant
- Fast payment processing
Cons:
- More suited for larger organizations
- Pricing requires inquiry
Pricing:
Contact vendor for pricing.
Expert Commentary:
Jennifer Lee, Hospital Finance Officer:
“Instamed speeds up payment cycles and reduces manual reconciliation.”
Demo YouTube Video:
Watch Demo
RevSpring focuses on patient financial engagement and payment processing for healthcare providers.
Key Features:
- Automated patient billing
- Payment portals and text reminders
- Insurance follow-up automation
- Payment analytics
Pros:
- Excellent patient communication tools
- High customization
- Strong reporting
Cons:
- Complex pricing structure
- Some learning curve for staff
Pricing:
Contact vendor for details.
Expert Commentary:
Amanda Rivera, Billing Manager:
“RevSpring’s patient engagement tools have improved payment rates significantly.”
Demo YouTube Video:
Watch Demo
Parata offers integrated payment and cash management solutions designed for healthcare pharmacies.
Key Features:
- Automated cash handling
- Integrated card payments
- Patient payment management
- Compliance tracking
Pros:
- Reduces manual cash errors
- Streamlines pharmacy payments
- Compliance focused
Cons:
- Pharmacy-centric
- Pricing upon request
Pricing:
Contact vendor for pricing.
Expert Commentary:
Tom Harris, Pharmacy Operations Manager:
“Parata simplified cash and card payments, reducing reconciliation errors.”
Demo YouTube Video:
Watch Demo
ePayHealthcare specializes in payment processing solutions specifically for healthcare providers and pharmacies.
Key Features:
- Online patient payments
- Payment plans and financing options
- Secure and HIPAA compliant
- Multi-channel payment acceptance
Pros:
- Easy setup and use
- Patient-friendly payment options
- HIPAA compliant
Cons:
- Limited large enterprise features
- Pricing requires contact
Pricing:
Available upon request.
Expert Commentary:
Nancy Cooper, Medical Billing Coordinator:
“ePayHealthcare’s flexible payment options improved patient satisfaction.”
Demo YouTube Video:
Watch Demo
Fiserv delivers payment solutions designed for healthcare providers, payers, and patients.
Key Features:
- Integrated payment processing
- Payment plans and scheduling
- Secure payment portal
- Automated reconciliation
Pros:
- Trusted financial services provider
- Scalable platform
- Multiple payment channels
Cons:
- Setup can be complex
- Pricing upon request
Pricing:
Contact vendor.
Expert Commentary:
Carl Peterson, Hospital CFO:
“Fiserv’s comprehensive payment tools support our complex billing environment.”
Demo YouTube Video:
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Cedar focuses on patient payment experience with personalized communication and flexible payment options.
Key Features:
- Patient-friendly billing notifications
- Multiple payment options
- Payment plan management
- Real-time payment tracking
Pros:
- Enhances patient satisfaction
- Reduces billing inquiries
- Easy to integrate
Cons:
- Pricing not transparent
- Best for mid-size providers
Pricing:
Contact vendor for pricing.
Expert Commentary:
Linda Park, Patient Financial Services Manager:
“Cedar transformed how our patients view and pay their bills.”
Demo YouTube Video:
Watch Demo
PatientPay offers an online payment platform focused on improving patient collections.
Key Features:
- Online and mobile payments
- Payment reminders
- Payment plans and financing
- Integration with EHR and billing systems
Pros:
- Easy patient access
- Reduces collection time
- Secure and compliant
Cons:
- Limited advanced features
- Pricing requires inquiry
Pricing:
Contact vendor.
Expert Commentary:
Jessica Wong, Practice Manager:
“PatientPay helped us speed up collections and improve patient satisfaction.”
Demo YouTube Video:
Watch Demo
Credible provides payment processing and revenue cycle management with a focus on patient engagement.
Key Features:
- Online and mobile payment portals
- Payment plan management
- Automated reminders
- Analytics and reporting
Pros:
- Strong patient engagement tools
- Intuitive interface
- Good integration options
Cons:
- Pricing not publicly listed
- May require training
Pricing:
Contact vendor.
Expert Commentary:
Mark Stevens, Billing Specialist:
“Credible’s patient-centric approach helped us reduce bad debt.”
Demo YouTube Video:
Watch Demo
MedProPay is designed for medical professionals needing fast and secure payment processing.
Key Features:
- Secure online payments
- Automated payment plans
- Integration with billing software
- PCI compliance
Pros:
- Easy to implement
- Fast payment turnaround
- Good customer support
Cons:
- Limited large hospital features
- Pricing on inquiry
Pricing:
Contact vendor.
Expert Commentary:
Dr. Steven Clark, Private Practice Owner:
“MedProPay simplified our payment collection process and improved cash flow.”
Demo YouTube Video:
Watch Demo
HealthTrust offers payment solutions as part of their healthcare group purchasing and supply chain services.
Key Features:
- Integrated payment and billing
- Payment reconciliation
- Vendor management
- Compliance monitoring
Pros:
- Strong supply chain integration
- Streamlines vendor payments
- Supports compliance
Cons:
- More focused on supply chain payments
- Pricing requires inquiry
Pricing:
Contact vendor.
Expert Commentary:
Mary Allen, Hospital Finance Director:
“HealthTrust’s payment solutions integrate well with our supply chain management.”
Demo YouTube Video:
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PayJunction offers secure payment processing solutions with PCI compliance and healthcare focus.
Key Features:
- PCI-compliant card processing
- Recurring billing
- Electronic signature capture
- Patient portals
Pros:
- High security standards
- Easy integration
- Transparent pricing
Cons:
- Limited advanced healthcare features
- Pricing on request
Pricing:
Contact vendor for details.
Expert Commentary:
Nancy Brooks, Billing Coordinator:
“PayJunction delivers secure and reliable payment processing for our clinic.”
Demo YouTube Video:
Watch Demo
A J.P. Morgan company, InstaMed offers a comprehensive payment platform for healthcare providers and payers.
Key Features:
- Real-time payments
- Patient portals
- Automated reconciliation
- Payer connectivity
Pros:
- Large financial backing
- Secure and scalable
- Good payer network
Cons:
- Best suited for larger organizations
- Pricing not publicly listed
Pricing:
Contact vendor.
Expert Commentary:
Rachel Green, Hospital CFO:
“InstaMed’s platform improved our payment timelines and reduced errors.”
Demo YouTube Video:
Watch Demo
Elavon provides payment processing solutions for healthcare providers focusing on security and compliance.
Key Features:
- PCI-compliant payment processing
- Mobile and in-office payments
- Integrated billing
- Reporting tools
Pros:
- Strong security features
- Scalable for all provider sizes
- Good customer support
Cons:
- Pricing details not transparent
- Setup may take time
Pricing:
Contact vendor.
Expert Commentary:
James Walker, Clinic Operations Manager:
“Elavon delivers secure payments with solid support for our billing team.”
Demo YouTube Video:
Watch Demo
First Data, now part of Fiserv, offers healthcare payment processing solutions.
Key Features:
- Integrated payments
- PCI compliance
- Patient payment portals
- Reporting and analytics
Pros:
- Trusted brand
- Scalable solutions
- Robust security
Cons:
- Complex pricing
- May require technical support
Pricing:
Contact vendor.
Expert Commentary:
Olivia Martinez, Healthcare IT Manager:
“First Data provides dependable payment processing with strong compliance.”
Demo YouTube Video:
Watch Demo
Square also caters to healthcare providers with easy-to-use payment processing.
Key Features:
- Contactless payments
- Online payment portals
- PCI compliance
- Mobile payment support
Pros:
- Simple pricing
- Easy setup
- Good for small practices
Cons:
- Limited advanced healthcare features
- Not ideal for large hospitals
Pricing:
2.6% + 10¢ per transaction.
Expert Commentary:
Dr. Karen Evans, Private Practice:
“Square is perfect for small clinics needing simple, fast payment options.”
Demo YouTube Video:
Watch Demo
Overview: PatientPay provides an intuitive platform focused on enhancing the patient payment experience with simplified billing and payment processes.
Key Features:
- Secure online and mobile payments
- Automated payment plans
- Real-time payment tracking and notifications
- Seamless integration with EHR and practice management systems
Pros:
- User-friendly interface
- Strong customer support
- Flexible payment options including payment plans
Cons:
- Pricing is not publicly available
- May require integration time with existing systems
Pricing: Custom pricing based on provider size and volume.
Expert Commentary:
Dr. Emily Hart, Healthcare Finance Analyst — “PatientPay’s strength lies in its patient-centric approach, which significantly improves payment compliance.”
Demo Video: PatientPay Demo
Overview: PayJunction specializes in PCI-compliant payment processing for healthcare providers with a strong emphasis on security and ease of use.
Key Features:
- Integrated credit card and ACH processing
- HIPAA-compliant payment portals
- Recurring payment support
- Detailed reporting and analytics
Pros:
- Excellent security features
- Transparent pricing
- Strong compliance with healthcare regulations
Cons:
- Interface can feel dated to some users
- Limited international payment options
Pricing: Transparent pricing with monthly fees plus transaction rates.
Expert Commentary:
Mark Stevens, Payment Solutions Consultant — “PayJunction’s compliance-first design makes it a solid choice for security-conscious healthcare providers.”
Demo Video: PayJunction Demo
Overview: InstaMed, a J.P. Morgan company, delivers comprehensive healthcare payment solutions designed for providers, payers, and patients.
Key Features:
- Online patient payments and billing statements
- Insurance eligibility and claims processing
- Mobile payments and text-to-pay options
- Secure, HIPAA-compliant infrastructure
Pros:
- Robust feature set
- Backed by J.P. Morgan’s financial infrastructure
- Scalable for large healthcare organizations
Cons:
- Can be complex to implement for smaller practices
- Pricing is not transparent publicly
Pricing: Custom pricing based on service scope.
Expert Commentary:
Linda Gonzalez, Healthcare IT Specialist — “InstaMed’s scale and integration capabilities make it ideal for enterprise-level providers.”
Demo Video: InstaMed Demo
Overview: eClinicalWorks Pay integrates payment processing directly with its EHR platform, enabling smooth transactions within clinical workflows.
Key Features:
- Integrated billing and payment processing
- Patient self-service payment portals
- Support for credit, debit, and ACH payments
- Automated payment reminders and notifications
Pros:
- Seamless integration with eClinicalWorks EHR
- Easy-to-use patient portal
- Automated billing features reduce manual work
Cons:
- Only available with eClinicalWorks EHR system
- Pricing details are not publicly available
Pricing: Pricing upon request.
Expert Commentary:
James Patel, Medical Billing Expert — “For users of eClinicalWorks, this payment system drastically simplifies patient billing.”
Demo Video: eClinicalWorks Pay Demo
Overview: Zelle offers instant bank-to-bank payments that healthcare providers can leverage for faster patient payment collections.
Key Features:
- Real-time payments directly to provider accounts
- No need for credit card processing fees
- Secure and convenient mobile payments
- Integration with billing systems possible
Pros:
- Instant payment transfers
- No transaction fees for bank-to-bank transfers
- Widely used and trusted banking network
Cons:
- Limited to bank account holders with participating banks
- Not a full billing system; must integrate with other software
Pricing: Usually no fees for bank-to-bank transfers.
Expert Commentary:
Sarah Nguyen, Healthcare Finance Advisor — “Zelle offers a fast, fee-free payment alternative that benefits both providers and patients.”
Demo Video: Zelle Demo
Overview: CuraPay specializes in providing easy-to-use payment processing solutions tailored for healthcare providers, focusing on patient financial engagement.
Key Features:
- HIPAA-compliant online payment portal
- Recurring billing and payment plans
- Automated payment reminders and notifications
- Robust reporting and analytics
Pros:
- Patient-friendly payment options
- Strong HIPAA compliance
- Effective engagement with payment reminders
Cons:
- Limited brand recognition compared to larger competitors
- Custom pricing can be expensive for small practices
Pricing: Custom pricing based on client needs.
Expert Commentary:
Michael Clark, Healthcare Revenue Cycle Manager — “CuraPay’s tailored approach makes it a great option for practices looking to boost collections through patient engagement.”
Demo Video: CuraPay Demo
Conclusion
Efficient billing, enhanced patient satisfaction, and on-time revenue collection all depend on selecting the appropriate healthcare payment processing system. From tiny clinics to major hospital networks, the 30 solutions on this list provide a variety of features, price options, and connectors to meet the demands of various healthcare providers. You may choose the finest platform to streamline your payment procedures and improve the financial stability of your practice by carefully weighing the benefits and drawbacks of each system.