Top 30 Best AI Chatbots for Patient Engagement
In healthcare, where quick communication and patient satisfaction are essential, AI chatbots are making a significant impact. These tools are improving the way healthcare providers communicate with patients, boosting efficiency, cutting down wait times, and ensuring that patients feel more informed and connected. From answering common questions to scheduling appointments and sending medication reminders, AI chatbots are helping make healthcare more accessible and less stressful. With a wide range of options available, it can be challenging to choose the right AI chatbot for patient engagement. To assist, here are 30 AI chatbots for patient engagement that are shaping the future of healthcare communication.
Top 30 Best AI Chatbots for Patient Engagement
1. Ada Health
Ada Health’s AI-powered chatbot assists users in diagnosing their symptoms and offers guidance on the next steps. When users interact with the chatbot, it asks specific questions related to their responses, age, gender, and medical history. This approach allows Ada to gather important information and deliver accurate advice based on the user’s unique situation. One of Ada’s standout features is its ability to explain medical terms in simple language. If a user is unsure about a symptom or condition, the AI offers clear and easy-to-understand explanations. This educational element helps users gain a better understanding of their health and empowers them to make informed decisions about seeking medical care.
2. ProProfs Chat
ProProfs Chat enables you to create AI-driven chatbots and efficiently manage chat routing to enhance customer support. It integrates smoothly with my existing tools like CRM and billing systems, simplifying my workflow. ProProfs Chat can craft personalized chat messages and greetings based on the visitor’s behavior and preferences. It also adjusts to the customer’s tone and mood, adding emojis and GIFs to create a more conversational and approachable experience. Additionally, ProProfs Chat includes a pre-chat form to gather visitor information before initiating a chat. It ensures the right person handles each inquiry by routing chats to specific agents or departments based on the visitor’s needs. You can also monitor your chatbot’s effectiveness through detailed performance reports.
3. Buoy Health
Buoy Health offers an AI-powered platform that helps patients evaluate their symptoms and suggests possible diagnoses. The platform reduces the burden on healthcare systems by filtering cases before they require a visit to a doctor or clinic. The chatbot leads users through a systematic assessment, cutting down on unnecessary doctor visits while ensuring those in need receive prompt medical care. Using natural language processing and AI, Buoy Health evaluates symptoms thoroughly, providing insightful information about what might be happening. Additionally, it directs users to suitable healthcare resources, including doctors, clinics, or telemedicine services.
4. Woebot
Woebot is an AI chatbot that offers mental health support based on cognitive behavioral therapy (CBT) principles. It helps users manage their emotional well-being, even when a therapist is unavailable. Through ongoing conversations, Woebot tracks mood changes and guides users through therapeutic exercises like mood tracking and cognitive restructuring. Additionally, if needed, it directs users to appropriate healthcare resources. The chatbot interacts with users using a blend of multiple-choice options and free-text input. This method allows Woebot to understand user responses and provide helpful feedback, focusing on mental health improvement rather than trying to replicate human empathy.
5. IBM Watsonx Assistant
IBM Watsonx Assistant is a helpful tool for both healthcare providers and patients. It can answer medical questions, help schedule appointments, and assist with administrative duties. Thanks to its advanced natural language processing, the system provides accurate answers by tapping into integrated healthcare databases. Additionally, IBM places a strong emphasis on data protection and compliance, ensuring that Watsonx Assistant follows essential healthcare regulations, such as HIPAA. The platform also includes comprehensive security features to safeguard patient information and ensure privacy.
6. Babylon Health
Babylon Health uses AI and telemedicine to give patients quick access to medical advice through a chatbot and virtual consultations. This approach improves access to healthcare while cutting down on costs. It enhances the process of triage and remote medical services, making healthcare delivery more efficient. The system relies on a large medical database to evaluate user inputs, taking into account details like symptoms, medical history, and lifestyle. When a patient interacts with Babylon’s chatbot, they are asked a series of questions about their symptoms. The AI then analyzes the responses, comparing them with its medical database.
7. PathAI
PathAI offers AI Chatbots for patient engagement designed to assist in pathology research, particularly in diagnosing and treating cancer. Through the use of advanced machine learning techniques, the company supports the medical field by enhancing the accuracy and speed of diagnoses. Additionally, PathAI provides a range of services, including biopharmacy lab work, clinical development, and the development of drugs and diagnostics. This comprehensive support aids in advancing both treatment options and patient care.
8. Lark Health
Lark Health uses conversational AI to make it easier for patients to stay engaged and manage chronic conditions more effectively. Through its digital health platform, users receive round-the-clock coaching via a simple text-based chat. This system draws from behavioral science to encourage healthy, long-term habits. Instead of generic advice, Lark responds based on each user’s behavior and health data. The platform focuses on key areas such as diet, exercise, sleep, and stress. As users interact with the app, it delivers timely suggestions and educational tips that help them take control of their health in a more personal and manageable way.
9. Kore.ai
Kore.ai’s HealthAssist platform uses conversational AI to improve how healthcare providers connect with patients while handling everyday administrative tasks. It takes over repetitive interactions such as booking appointments, checking symptoms, sending medication reminders, and answering billing questions. As a result, healthcare teams can spend less time on paperwork and more time caring for patients. Thanks to its ability to connect with existing systems, the platform allows chatbots to access important data. This means responses are not only faster but also more accurate and relevant to each patient. Over time, HealthAssist helps make patient communication more efficient and less stressful for everyone involved.
10. Juji.io
Juji.io is a no-code chatbot platform that helps users build intelligent chatbots equipped with human-like soft skills, including active listening and subtle interpretation of user intent. Its standout feature is the chatbot analytics tool, which tracks and analyzes user interactions during conversations. These insights make it easier to adjust the chatbot’s responses, offering a more personalized experience for each visitor. In addition to enhancing individual interactions, Juji.io allows users to monitor chatbot performance and gather user feedback. This ongoing observation supports continuous improvement, helping to refine the chatbot’s responses and improve its overall effectiveness.
11. Hyro.ai
Hyro.ai offers a quick and simple way to add a conversational AI assistant to any healthcare website. Setup takes little time, and deployment is straightforward. Once active, the assistant can manage an unlimited number of calls and messages across various platforms call centers, mobile apps, websites, and SMS. One of the key benefits is its ability to gather useful insights from every conversation. The assistant also handles requests like prescription refills, providing instant access to pharmaceutical information when patients need it. What makes Hyro.ai practical is its low upkeep. There’s no need for coding skills or complicated systems. It connects directly to existing data sources and keeps up with any updates automatically. Due to its natural language abilities, it understands context and responds dynamically, making interactions feel natural and helpful.
12. Kommunicate
Kommunicate makes it easy to create healthcare chatbots for different support needs using its user-friendly Kompose bot builder. The platform uses natural language processing, allowing you to build chatbots quickly without any coding skills. With a straightforward interface, getting started feels simple even for beginners. Once built, the chatbots can be trained using your own data, making it possible to match them to your brand’s tone and requirements. They also handle customer conversations smoothly until a situation calls for human assistance. When that happens, the chat shifts to a live agent who can see all relevant user details, past interactions, and events right from the dashboard. This setup ensures conversations continue without confusion or loss of context.
13. Smartbot360
SmartBot360 uses AI trained specifically on actual patient conversations, which helps it respond more accurately to health-related questions. Thanks to this unique foundation, the chatbot can manage various patient needs, such as checking symptoms or booking appointments. One of the standout features is its SMS follow-up system. It sends automatic reminders and confirmations through text messages, allowing patients to reply with questions or feedback. This approach not only boosted patient satisfaction but also eased the burden on customer support teams. In addition, SmartBot360 can pick up on the intent and context of a conversation through its natural language understanding. As a result, it delivers responses that feel more relevant and helpful to the patient’s situation.
14. Sensely
Sensely offers a powerful tool for creating personalized conversational AI solutions focused on health and wellness. With its user-friendly conversation builder toolkit, you can easily design and customize conversations in just minutes. The platform also provides access to a comprehensive library of healthcare content and evidence-based interventions, ensuring high-quality support for users. What sets Sensely apart is its use of avatars, like Molly, to engage with patients through text or voice, making interactions feel more human and supportive. Research shows that 80% of users prefer interacting with an avatar over text-based bots, and avatars also deliver responses that are three times more accurate than those from a human.
15. HealthTap
HealthTap has a chatbot integrated with Facebook Messenger, allowing patients to easily submit health-related questions. Once submitted, the questions are reviewed by doctors partnered with HealthTap, who provide answers directly through the chatbot. If the response doesn’t fully address the issue, users have the option to request a live consultation via text or video chat on the app. In addition to these features, HealthTap’s AI chatbot helps with managing chronic conditions by enabling patients to monitor vital signs, log symptoms, and stay in touch with their healthcare providers for continuous care. This approach promotes patient adherence and contributes to long-term health management.
16. GYANT
GYANT is a symptom checker chatbot available on platforms like Facebook Messenger and Alexa. The chatbot is built to respond to text-based queries about symptoms, providing answers in a conversational way, similar to how a customer service representative would. When users type in their symptoms, GYANT uses artificial intelligence to analyze the input, cross-referencing it with extensive medical data. Based on this, it suggests possible next steps. Patients also have the option to chat with a licensed physician through the app for more personalized guidance or use the virtual assistant for general information.
17. Folksy
Forksy is a chatbot that helps you monitor your calorie intake and encourages healthy eating habits. Available on Facebook Messenger, it functions as your personal food diary, AI to simplify the process of nutritional coaching. When you chat with Forksy, it provides instant feedback on the calories and benefits of the food you’re consuming. This chatbot is perfect if you’re focused on tracking your nutrition or aiming to lose weight. Additionally, if you have any questions about food, Forksy offers helpful answers through its interactive messaging system.
18. Izzy
Izzy is a friendly virtual assistant created to help women manage their menstrual and sexual health. Available on Messenger, this chatbot offers support by reminding users to take their birth control pills, track their fertility window, and anticipate their next period. In addition, Izzy provides guidance on various menstrual health topics and checks in on your well-being, especially during moments when you may not feel your best. With its helpful, conversational approach, Izzy is a reliable companion for navigating the challenges of menstrual health.
19. SkinVision
SkinVision uses artificial intelligence to examine moles and lesions, helping users detect potential skin cancer risks early. The app offers an easy and accessible way for people to monitor their skin health, even when they don’t have immediate access to a dermatologist. This AI-powered tool boosts the chances of identifying issues early, giving users a better shot at timely treatment. Backed by a highly accurate AI algorithm and supported by a global network of top dermatologists, SkinVision ensures a reliable and expert-driven experience for users.
20. HealthifyMe
HealthifyMe uses artificial intelligence to create personalized meal plans, fitness guidance, and health tracking, making it easier for users to access customized health coaching. The platform utilizes AI insights to boost engagement, helping users stay focused on their long-term health goals. This method offers support that is both affordable and effective, avoiding the high costs often linked with personal coaching. AI-driven health coaching plays a crucial role in increasing user engagement and encouraging ongoing participation in digital health platforms.
21. AliveCor
AliveCor’s main product, the KardiaMobile, is a compact ECG device that uses AI to detect atrial fibrillation (AFib) and other irregular heart rhythms. This portable device allows users to capture medical-grade ECGs with just a smartphone, making it easier to monitor heart health and detect issues early. With this technology, users can keep track of their cardiovascular condition at home, reducing the need for regular trips to the clinic. The AI-powered device not only helps individuals take charge of their heart health but also gives doctors crucial information to act quickly if needed.
22. Polaris
Polaris AI chatbots, created by Hippocratic AI supports non-diagnostic conversations between patients and AI agents, improving both safety and empathy in healthcare environments. Polaris uses a unique model, with several specialized large language models (LLMs) working together to enhance functionality. This collaborative approach allows the AI agents to engage in dynamic conversations with patients, assisting with tasks like providing dietary advice and managing medication schedules, all while improving operational efficiency.
23. Elise AI
Elise AI is an innovative company in the healthcare AI industry, focusing on automating administrative tasks and improving patient engagement through conversational AI. The platform uses natural language processing (NLP) and machine learning to handle patient interactions across various channels like voice, SMS, email, and webchat. This technology allows healthcare providers to dedicate more time to patient care while boosting operational efficiency. Elise AI’s system can manage tasks such as triaging patient requests, onboarding new patients, scheduling and rescheduling appointments, and explaining bills. It integrates smoothly with EHRs and patient management systems, ensuring compliance with HIPAA standards and maintaining data security.
24. Talkie.ai
30. Mediktor
Mediktor uses natural language processing and a vast medical knowledge base to interact with patients. It guides them to the right care options based on the symptoms they describe. The platform works well with existing healthcare systems, such as Epic and eClinicalWorks, enabling smooth communication between patients and healthcare providers. This connection helps improve workflow efficiency and enhances operational performance. Additionally, Mediktor’s intuitive interface supports multiple languages, making it accessible to a wide range of patients.
AI chatbots are transforming patient engagement, offering more efficient and accessible healthcare solutions. They assist patients with tasks such as symptom assessment, appointment scheduling, and personalized health coaching, making healthcare more responsive and less stressful. Today, a wide range of AI chatbots are available, allowing healthcare providers to select the tools that best suit their needs. These tools help improve communication, simplify administrative processes, and elevate the overall patient experience. As AI technology advances, its influence on patient engagement will continue to expand, contributing to a more connected and efficient healthcare system.