Top 30 Best Healthcare Remote Desktop Solutions
8. Getscreen.me
Getscreen.me is a remote desktop solution that lets you transfer files between devices without ending your session. It supports permanent and quick remote connections, giving you constant access to connected devices. The platform works across multiple systems including Windows, macOS, Linux, and Android, making it a flexible option for users with different operating systems. You can connect to multiple devices at once and manage everything from a single web dashboard. Its remote control panel packs a lot of features, allowing you to support users or access your own systems with ease.
Pros:
- Clean and visually appealing interface
- Reasonable and competitive pricing
- Offers strong capabilities for technical support
Cons:
- Some users have reported encountering bugs.
9. Impero
Impero provides a reliable way for healthcare professionals and IT teams to access medical systems and data remotely, without putting patient safety or data security at risk. It allows secure sharing of sensitive patient information through encrypted connections and makes it easier to troubleshoot or manage medical devices from a distance. Hospitals and clinics can rely on it to maintain access to important systems like healthcare databases and directories, especially when quick decisions are needed. The system helps keep essential devices running longer with less downtime and reduces the time spent on tech support calls. It also supports healthcare teams across different locations, offering regional IT assistance and better responsiveness.
Pros
- Supports HIPAA and ISO-compliant remote sessions
- Gives IT teams centralized access and control
Cons
- Some users experience occasional system instability
- Can perform slowly on certain internet connections
10. Remote Utilities
Remote Utilities offers a highly secure way for healthcare organizations and insurers to connect remotely while keeping sensitive patient information protected. Its direct connection model supports HIPAA compliance, which is crucial for safeguarding patient records. The platform makes managing remote access simple through its address book feature, while access remains restricted through permission controls. Additional layers of protection, such as two-factor authentication and password security, help reinforce data safety.
Pros
- Complies with healthcare data protection standards
- Encourages collaboration through secure remote access
Cons
- May be difficult for less tech-savvy users to install and set up
- Configuration can be time-consuming without prior experience.
11. RealVNC Connect
RealVNC Connect helps healthcare professionals access essential systems and devices securely, allowing them to care for patients more efficiently. It supports remote access to electronic health records, diagnostic tools, and IoT-connected medical equipment even when there’s no internet. Built with healthcare regulations in mind, it keeps patient data protected and confidential during remote sessions.
Pros
- Easy to set up
- Fast connection speeds
Cons
- Not available on mobile
- Occasional lag during use
12. LogMeIn
LogMeIn gives IT teams the tools to fix problems remotely while keeping security a top priority. With clear permission settings and detailed reports, teams can track activities and stay within the rules of strict regulations like HIPAA and GDPR. Before taking control or transferring files, the system asks for end-user approval, which adds a layer of trust. It also offers full activity logs that help teams monitor changes, and users can delete chat records to keep sensitive information safe.
Pros
- Easy to use and stays stable even when managing multiple screens
- Offers unattended access, file transfers, diagnostics, and works on mobile
- Built-in audit logs and encryption provide strong protection for patient data
Cons
- Can experience lag
- Uses more system resources than lighter tools
13. Leostream
Leostream is a leading platform for Remote Desktop Access, helping organizations offer flexible work-from-anywhere options. It gives clinicians and healthcare professionals secure access to patient data from any location, which is critical during remote consultations or emergency calls. This access ensures they can continue patient care without delays or disruptions, while still meeting strict data security and compliance standards. The platform supports different IT environments and doesn’t limit users to specific vendors, which makes it a practical choice for healthcare systems managing multiple technologies. Although it offers strong performance and adaptability, users may need time to understand its full capabilities.
Pros
- Works well with multiple vendors and platforms
- Offers strong and consistent performance
Cons
- Takes time to learn and set up effectively.
14. Vimesoft
Vimesoft Healthcare Remote Desktop Solutions allows healthcare professionals to interact directly with patients in a secure virtual environment. It supports remote control, screen sharing, chat, whiteboard features, surveys, and e-signatures—all without the need for software installation. The platform works through private cloud, hybrid, or on-site options and aligns with local healthcare data privacy laws. It also offers several privacy tools such as end-to-end encryption, password access, personal links, a waiting room feature, and image record confirmation to keep patient-provider communication safe.
Pros
- Offers multiple interactive tools including whiteboard, remote control, chat, and surveys
- No need for software installation, making it easy for patients to access
Cons
- Relies heavily on internet quality, which may disrupt sessions in low-bandwidth areas.
15. TeamViewer
TeamViewer helps you connect to devices remotely while keeping your data safe. It uses high-level encryption AES 256-bit and TLS 1.2 to make sure your sessions stay private and protected. This level of security makes it a reliable option for users who need to access systems from different locations. You don’t have to be physically present to stay in control. With unattended access, you can decide exactly who gets into a device and what they’re allowed to do. Role-based permissions give you the flexibility to manage access without compromising security. This makes it easier to keep things running, even when you’re not around.
Pros
- Easy-to-navigate interface that supports various use cases
- Simple to set up and use
Cons
- May struggle with poor or unstable internet connections.
16. Zoho Assist
Zoho Assist is a cloud-based remote access solution that allows IT teams and healthcare professionals to troubleshoot and manage devices like PCs, Macs, and tablets from any location using a web browser or mobile app. It helps teams offer remote support or unattended access without needing to be physically present. Zoho Assist uses advanced security features, making it a reliable option for industries that deal with sensitive data, such as healthcare. It also offers flexible pricing plans that cater to different support needs.
Pros:
- Affordable pricing compared to similar tools
- Offers a solid set of features for remote support
- Allows users to record remote sessions
- Supports sharing multiple screens during a session
Cons:
- Features are spread across different plans instead of one all-inclusive option
- Free version offers very limited functionality
17. ISL Online
ISL Online offers a reliable way for businesses to provide remote support across various systems and devices. It comes equipped with tools that help users access and manage computers remotely with minimal hassle. The platform supports secure connections through end-to-end encryption, allows file sharing, enables remote desktop access without someone at the other end, and handles multiple monitors. Users can start sessions in several ways and even use RDP to connect directly. It also supports single sign-on and live screen sharing, which makes collaboration during support sessions easier.
Pros
- Offers various tools for both technicians and clients
- Supports unattended access and direct RDP connections
- Allows file sharing and multi-monitor support
- Secure with end-to-end encryption
Cons
- Licensing costs may increase quickly
- System performance can dip when multiple sessions are active
18. GoTo
GoTo prioritizes protecting patient information and follows strict security and privacy protocols that align with current healthcare standards. It supports HIPAA compliance, including a signed Business Associate Agreement (BAA), which is essential for handling protected health data. The platform uses AES 256-bit encryption to protect both video calls and stored data, helping ensure that patient conversations and records remain confidential.
To prevent unauthorized access, GoTo includes features like one-time passwords, meeting locks, the option to disable recordings, and restricted chat during sessions. These layers of control create a safer environment for healthcare providers and their patients during remote consultations.
Pros
- Meets HIPAA compliance standards
- Encrypted video and data protection
- Strong access controls for privacy
- Easy to navigate and operate
Cons
- Higher cost compared to some alternatives
- Can consume more system resources on some devices
19. NetSupport Manager
NetSupport Manager is a long-standing on-premises remote support tool that gives IT teams the ability to access and control a variety of devices, including Windows, Mac, Linux, ChromeOS, iOS, and Android. This is especially helpful in healthcare, where quick and reliable tech support keeps clinicians connected to the systems they need for patient care. The platform plays a key role in minimizing system downtime, giving healthcare providers uninterrupted access to patient data and essential applications. It also supports compliance through features like AES‑256 encryption, two-factor authentication, Active Directory integration, and full control over local data.
Pros
- Packed with useful support features
- Includes built-in tools for education and training
Cons
- Can be complicated to set up initially
- Interface may feel outdated or limited in flexibility
20. RustDesk
RustDesk offers a flexible way to manage remote desktop access while putting full control in the hands of the user. It allows individuals or teams to host their own server, giving them the choice between using a public relay or setting up a private ID server. This means all data stays within their control. It also uses end-to-end encryption, which helps keep information protected during sessions. RustDesk works well across major platforms like Windows, macOS, Linux, iOS, and Android. It’s also lightweight and transfers data quickly, making it a practical option for those who want full control without giving up usability. While it may not have the polished interface of commercial alternatives, it’s a solid choice for anyone looking for remote desktop tools that focus on privacy and ownership.
Pros
- High level of privacy and encryption
- Fast performance and lightweight setup
- Option to self-host for better control
Cons
- Interface feels basic compared to commercial software
21. HelpWire
HelpWire offers a fast and secure way for IT teams to access healthcare systems remotely on Windows, Linux, and Mac. This setup helps them fix technical problems and carry out maintenance on medical devices without being physically present. With two-factor authentication in place, it protects user accounts and prevents unauthorized access to workstations.
This remote desktop tool is useful for both businesses and solo IT professionals. It allows support teams to control devices like PCs, laptops, and workstations whenever needed. As a result, they can resolve issues faster and improve overall team efficiency.
Pros
- Supports multiple operating systems and monitors
- Includes useful remote control tools for support
Cons
- Lacks mobile access
22. Google Chrome Remote Desktop
Google Chrome Remote Desktop is a free tool that lets you connect to another computer or share your screen from anywhere using just the Chrome browser. It works across various operating systems like Windows, macOS, Linux, and Chrome OS, so you can access it on almost any device. Since it runs through the browser, you don’t need to install extra programs, which makes it a convenient choice for quick access or remote support. The setup is simple, and you can get started in minutes, making it a practical option for both personal use and helping others troubleshoot issues.
Pros
- Free and easy to use
- Works across multiple operating systems
Cons
- Only supports one monitor at a time
- Requires the Chrome browser to function
23. AnyViewer
AnyViewer is a free remote access tool developed by AOMEI Technology that lets users control computers from virtually anywhere using any device. It supports one-to-many connections, allowing users to manage several systems at once. With built-in chat, both ends can communicate instantly while troubleshooting or offering support. The platform gives quick access to key system tools like reboot options, the Command Prompt, and Task Manager, helping users solve issues efficiently. Users can also switch between multiple screens, each in a separate window, to assist others remotely. The Remote Mouse feature allows operators to move the mouse on the controlled computer while the console mirrors those actions clearly.
Pros
- Simple interface and quick setup
- Supports file transfers and session management
Cons
- Works with only a few operating systems
- May experience inconsistent performance depending on system conditions
24. Reemo
Reemo Healthcare Remote Desktop Solutions is a browser-access platform that allows healthcare professionals to access hospital systems and sensitive patient data with ease and security. It delivers ultra-clear visuals at 4K resolution with 60 frames per second, supports multiple monitors, and allows device forwarding making it feel as if you’re right in front of the actual machine. The platform uses a container-based Zero Trust approach, which prevents direct protocol access and protects hospitals and clinics from cyberattacks or breaches.
This kind of setup is especially important in healthcare. Doctors and specialists can view high-resolution MRIs, CT scans, and other imaging from anywhere without putting the data at risk. It also allows them to consult with colleagues remotely, speeding up decision-making and improving patient outcomes.
25. Dameware
Dameware Healthcare Remote Desktop Solutions, by SolarWinds, help IT teams access and fix computers remotely within healthcare environments. Think of it as remote tech support that works behind the scenes. When a computer in a lab, server room, or patient care unit runs into problems, IT staff can connect from anywhere to resolve the issue quickly. This allows hospitals and clinics to keep their systems running without disrupting patient care or waiting for someone to be physically present.
In a healthcare setting where time and security matter, this kind of remote access makes it easier to maintain devices and reduce delays. Instead of entering sensitive areas like patient rooms or data centers, support teams can fix problems from their desks, saving time and avoiding unnecessary exposure to restricted zones. The result is quicker access to records, fewer system interruptions, and smoother operations overall.
Pros:
- Secure connection that supports healthcare compliance
- Fast response times and lightweight software
Cons:
- May be expensive for smaller clinics or individual practitioners
26. Shells
Shells Healthcare Remote Desktop Solutions make it possible for healthcare professionals to access hospital desktops, electronic health records, imaging tools, and diagnostics from any location. This access is secured through encrypted connections, helping clinicians stay connected to patient data even when they’re not on-site. In fast-paced healthcare environments, this kind of access improves coordination, supports virtual consultations, and aids urgent care decisions. It also helps institutions meet strict data privacy standards such as HIPAA and GDPR.
Pros
- Minimizes downtime and speeds up IT support
- Helps meet healthcare data privacy regulations (HIPAA, GDPR)
Cons
- Relies heavily on stable internet access
- May involve high startup and infrastructure costs
27. NoMachine
NoMachine uses the NX protocol to offer fast and secure remote access to clinical desktops, patient files, medical imaging, and USB devices such as diagnostic tools or specialty keyboards. This makes it useful for telehealth sessions, hospital IT support, and remote diagnostics. It supports multiple operating systems and includes features like HD video and audio streaming, session recording, and encrypted connections using AES-256, SSH, and SSL. Healthcare professionals can remotely consult, view patient scans, and manage records securely, while IT teams can fix technical issues without being physically present. This helps reduce delays in care and supports smoother coordination between teams.
Pros:
- Smooth HD audio and video streaming
- Built-in session recording
- Maintains low latency, even on weaker connections
Cons:
- May require time to learn and set up
- Mobile experience is not as refined
- Some features are unavailable in the free version
28. LiteManager
LiteManager is a remote desktop solution that gives healthcare professionals the ability to access hospital or clinic computers from any location. It supports screen sharing, file transfer, audio and video communication, and system management features like task control and registry access. The software works across different platforms and keeps resource usage low while maintaining secure connections through encryption.
In healthcare, this kind of remote access is essential. It allows doctors, IT staff, and technicians to resolve issues with electronic health records, send and receive medical files, assist other staff, and maintain operations even when they are not physically present. This helps avoid service delays and supports continuous care for patients.
Pros
- Includes chat, file transfer, and screen recording
- Performs well on slow internet connections
- Free version available for up to 30 computers
Cons
- Can be difficult to set up without technical knowledge
- The interface looks a bit outdated.
29. Paperspace
Paperspace’s Healthcare Remote Desktop Solution offers a virtual desktop environment hosted in the cloud, built specifically for healthcare use. It creates a secure digital workspace that healthcare professionals can access from any internet-connected device. Within this setup, sensitive data such as electronic health records, diagnostic tools, and medical imaging stay inside the protected virtual environment and remain encrypted while being stored or transferred. This approach helps organizations meet strict data protection regulations, including HIPAA and GDPR.
Pros
- Keeps data encrypted during storage and transmission
- Enables remote access to healthcare apps and records
Cons
-
Must align with internal IT policies before implementation
30. Azure Virtual Desktop
Azure Virtual Desktop (AVD) from Microsoft allows healthcare professionals to securely access Windows desktops and essential clinical applications from any location. It works through Azure’s cloud infrastructure, so no data is stored on personal devices. This setup plays a key role in protecting sensitive patient information and maintaining compliance with healthcare regulations. In practice, healthcare teams including doctors, nurses, and administrative staff can use AVD to reach EHRs, operate major apps like Epic, conduct remote patient visits, or manage prescription refills. This reduces disruption and helps keep patient care consistent and focused.
Pros:
- Supports secure access to clinical tools and records from remote locations
- Boosts protection through features like multi-factor authentication and data encryption
- Provides flexible, usage-based pricing
Cons:
- Can be complex to set up and may need extra tools or specialized support
Healthcare providers must prioritize security, speed, and compliance when using remote desktop systems. The tools mentioned above support the specific needs of healthcare settings, including radiology, billing, and electronic medical record access. They help medical staff and IT teams stay efficient while adapting to new ways of working. As virtual care continues to gain ground in everyday healthcare delivery, selecting the right remote desktop solution becomes crucial for protecting patient information and ensuring dependable care.