Top 30 Best Patient Flow Optimization Software Systems

Patient flow optimization software help hospitals reduce delays, free up beds faster, and improve how staff work together. These tools allow hospitals to spot and fix workflow issues by using data and analytics, which helps patients get care more quickly and with less frustration. These solutions also work well with electronic health records and hospital systems, allowing different departments to share information easily. This smooth exchange of information makes it easier to manage patient admissions, outpatient visits, and appointment scheduling. The result is a more connected and responsive hospital environment where patients move through the system more efficiently and staff can focus better on delivering quality care.

Top 30 Best Patient Flow Optimization Software Systems

1. Epro

Epro’s Bed Management & Patient Flow system helps hospitals manage inpatient activity through digital features like bed tracking, interactive ward whiteboards, and communication tools. As a result, hospital staff can quickly see bed availability, patient location, and urgent care needs. This improves how they handle admissions, transfers, and discharge planning. In turn, care teams can work more efficiently and avoid delays in decision-making.

For patients, this often leads to faster admissions, fewer disruptions during their stay, and smoother handoffs between wards or teams. Overall, the system supports a more organized and responsive hospital experience.

Pros

• Combines paper-based tasks and clinical systems in one platform
• Can be adapted to suit hospital-specific workflows

Cons

• Initial use can be difficult due to a steep learning curve
• Custom setup might delay full deployment

2. Patients Know Best

Patients Know Best gives individuals full control over their health records, allowing them to access, manage, and share their information throughout their lives. The platform connects to major healthcare systems and brings together data from different care providers in one place. Through a mobile app or web browser, patients can check test results, read care plans, send and receive messages, and sync data from wearable devices. This setup helps patients stay informed, encourages active participation in their care, and supports quicker, better-informed decisions. For clinicians, having immediate access to complete records helps avoid repeated tests and can lead to faster interventions.

Pros

• Brings together health data from various providers
• Supports remote check-ins and symptom tracking
• Makes it easier for patients to access their own records

Cons

• Offers limited features beyond appointment letters
• Raises privacy concerns about who can access the data without permission

3. Qmatic

Qmatic is a patient flow optimization software that helps hospitals and clinics organize and improve how patients move through their appointments. It brings together features like queue control, appointment booking, mobile check-in, status updates, and feedback collection. Patients can schedule visits in advance, check in through kiosks or phones, wait in comfortable locations using a digital ticket, and stay informed with timely alerts. At the same time, healthcare staff and administrators can monitor activity, spot delays, and adjust operations to reduce congestion and keep patients safe. These tools help healthcare facilities run more efficiently and offer a smoother experience for everyone involved.

Pros

• Sends automatic updates and alerts
• Provides staff with useful insights and status tracking

Cons

• Needs specific hardware to work
• Setup often requires help from local resellers.

4. Simcad Health

Simcad Health is a simulation platform that helps hospitals visualize and test different operational strategies using digital models. It builds interactive 2D, 3D, and VR simulations using past or live data, allowing healthcare teams to experiment with staffing, layout, and scheduling changes without disrupting care. This approach supports better planning, faster decision-making, and improved patient experiences. Hospitals can explore ways to reduce delays, manage space more efficiently, and make smarter use of their resources all in a controlled, risk-free setting.

Pros

• Offers detailed dashboards, lean analysis, and value-stream maps
• Aids in cutting down wait times and operational costs
• Provides fast simulation with flexible, real-time adjustments

Cons

• High pricing makes it harder for smaller facilities to adopt
• Needs high-performance computing systems to run smoothly.

5. Dexgo 

Dexgo is an IoT-enabled asset tracking and workflow system that helps hospitals manage daily operations more efficiently, with a focus on patient requests and porter activities. Instead of relying on pagers or phone calls, staff can now receive and respond to task requests through mobile devices or QR codes. This shift gives hospital teams better visibility into ongoing tasks and allows them to respond more quickly to patient needs. As a result, staff performance improves, wait times drop, and patient support becomes faster and more consistent, contributing to a safer and more satisfying care experience.

Pros

• Tracks productivity through measurable metrics
• Helps reduce patient and visitor wait times
• Offers predictive analytics for better planning

Cons

• Requires existing IoT infrastructure to function fully
• High setup costs may be a barrier for smaller hospitals.

6. Feedtrail

Feedtrail is a digital platform built specifically for healthcare providers to connect with patients through SMS and email surveys, automated messages, and secure communication. It works in sync with electronic health records, allowing teams to interact with patients during their care journey instead of waiting until after discharge. This ongoing engagement helps healthcare professionals act quickly on feedback, track satisfaction levels as they evolve, and strengthen the overall care experience. These insights not only support better patient outcomes but also boost staff morale by validating their efforts and showing what works.

Pros

• Helps improve patient care while treatment is still in progress
• Makes it easier to adjust care plans based on direct input
• Bridges communication between patients and care teams

Cons

• Staff must stay involved for it to work effectively
• Setting up custom surveys may require initial training or support.

7. NexHealth

NexHealth helps medical and dental practices improve how they interact with patients by making scheduling, communication, and information sharing simpler. It allows patients to book appointments online, fill out digital forms before their visit, receive automatic reminders, and exchange secure messages with their providers. The platform also supports virtual consultations and syncs directly with electronic health records, making it easier for providers to access patient data without jumping between systems. This convenience gives patients more control over their healthcare experience, allowing them to manage appointments and access information when it suits them. Clinics, in turn, can reduce missed appointments, cut down on paperwork, and stay compliant with data protection rules.

Pros

• Simple setup and fast connection with existing systems
• Automated notifications that can be adjusted for different patient needs

Cons

• Interface can feel confusing to navigate
• Support team response is often slow and unhelpful

8. DemandHub

DemandHub is a cloud-based platform that helps healthcare providers stay connected with patients through tools like texting, web chat, appointment reminders, and automated review requests. It brings all communication into one inbox, making it easier for clinics to stay organized and avoid missing out on potential patients. Clinics can also offer online scheduling and send reminders automatically, making communication more efficient and less time-consuming.

Pros

• Simple and user-friendly layout
• All patient messages gathered in one inbox

Cons

• No option to adjust or personalize web chat bots
• Occasional glitches disrupt incoming notifications

9. SimplePractice

SimplePractice is a cloud-based EHR and practice management tool built for independent health and wellness professionals, such as therapists, social workers, and physical therapists. It supports core administrative tasks like booking appointments, video sessions, documentation, billing, and processing insurance claims. The platform also provides a secure client portal that supports communication, intake forms, and treatment access. Everything functions within a HIPAA- and HITRUST-compliant framework to ensure data safety and confidentiality.

Pros

• Combines multiple tools in one place
• Easy-to-navigate interface

Cons

• Mainly focused on mental and behavioral health
• Pricing may be high for solo providers or small clinics.

10. Orion Health

Orion Health offers digital health solutions that connect healthcare providers across systems and care settings. It brings together hospital information systems, health information exchanges, patient portals, and cloud-based digital care records. The platform allows healthcare professionals to access patient data from multiple sources in one place, which helps them make faster, more informed decisions. Instead of switching between disconnected tools, clinicians can view a patient’s history, current treatments, and care plans in a single, unified platform. This helps reduce errors, avoid repeat tests, and coordinate better across departments and facilities.

Pros

• Gives clinicians a full picture of a patient’s health journey
• Integrates with multiple systems across hospitals and care centers
• Works well across large networks and expands with organizational needs

Cons

• Some users report difficulties with ease of use
• Access to certain features or shared lists may come at an extra cost

11. FlowForma 

FlowForma is a no-code/low-code digital process automation platform built on Microsoft 365 and SharePoint. It allows healthcare professionals to create and manage digital workflows, forms, and analytics without relying on developers or complex coding. Healthcare teams use it to replace outdated paper-based systems, especially in areas like admissions, surgical notes, lab results, referrals, and patient feedback. This helps reduce time spent on administrative tasks and allows more focus on patient care. The platform also integrates with existing tools and includes pre-built healthcare templates that speed up implementation.

Pros

• Simple and intuitive interface makes it easy to navigate
• AI features help speed up tasks significantly
• Meets compliance standards like HIPAA, GDPR, and ISO

Cons

• May require external support for deeper customizations
• Only works with SharePoint Online or Office 365

12. Oracle Ambulatory EHR

Oracle Ambulatory is an electronic health record system used in outpatient settings. It brings together tools for managing patient visits, documenting care, handling prescriptions, billing, and improving communication with patients. Its ability to connect with other systems allows healthcare providers to share lab reports, imaging, and clinical records securely. The platform also includes features such as chart templates, standard order options, and a patient portal where patients can book appointments, ask for prescription refills, and message their care team directly.

Pros

• Helps reduce manual tasks through automation
• Allows easy exchange of patient information between providers

Cons

• The interface feels cluttered and often requires too many clicks
• Users sometimes report lagging and occasional crashes

13. RemoteICU

Remote ICU, also known as tele-ICU, connects critically ill patients with off-site intensive care specialists through audio-visual tools, patient monitoring systems, and electronic medical records. This setup makes it possible for hospitals, especially those without on-site intensivists, to provide round-the-clock expert care. Several studies have shown that remote ICU systems can help reduce mortality, shorten stays in the ICU, improve treatment consistency, and support better decision-making. Hospitals in rural or under-resourced areas benefit most, as this system helps bridge the gap in access to advanced critical care.

Pros

• Expands access in remote or under-equipped hospitals
• Cuts down on patient transfers and associated costs
• Supports patient care during public health emergencies

Cons

• Requires a large initial investment in equipment and setup
• May face issues with system failures or unreliable connections.

14. Qventus 

Qventus is an AI-based hospital operations platform that works closely with EHRs to identify and prevent common issues like operating room delays, prolonged discharges, and emergency department congestion. Its AI assistants take over repetitive administrative work such as discharge coordination, patient communication, and record retrieval. This allows healthcare professionals to focus more on treating patients instead of managing paperwork.

Pros

• AI-driven scheduling helps reduce surgery cancellations
• Discharge predictions improve patient throughput
• Handles routine admin tasks automatically

Cons

• Setup and system integration can be expensive
• Staff must undergo detailed training for effective use.

15. GE Healthcare

GE Healthcare offers a unified monitoring solution that adapts to different clinical situations using a single hardware platform. This setup gives hospitals the ability to adjust quickly to patient needs while maintaining consistency across various devices and levels of care. The shared user interface helps clinical staff learn the system more easily and reduces time spent on training. In addition, GE Healthcare provides support services that help facilities keep their systems running efficiently. It also makes it possible to extend care beyond hospital walls through remote care options, enabling healthcare teams to stay connected with patients throughout their recovery journey.

Pros

• Enhances accuracy and personalized care
• Boosts workflow efficiency and clinical coordination
• Enables continuous patient monitoring, including remote care

Cons

• High setup and operational costs
• Some users report difficulty navigating the software interface.

16. iQueue 

LeanTaaS’s iQueue platform helps hospitals improve how they manage patient flow in infusion centers, operating rooms, and inpatient care. For infusion centers, iQueue uses predictive tools to balance appointments, minimize waiting, and make better use of available chairs. In operating rooms, it helps hospitals improve utilization by providing data that supports smarter scheduling of block and open time. For inpatient care, the tool forecasts bed needs, supports discharge planning, and helps teams adjust staff levels ahead of time to ease pressure on emergency departments and speed up patient movement through the system.

Pros

• Predictive AI helps improve scheduling accuracy
• Reduces waiting times and improves patient movement

Cons

• Setup can be costly and time-consuming
• Needs clean, connected data to work effectively.

17. Tagnos 

Tagnos is a cloud-based platform that helps hospitals manage patient flow and daily operations using artificial intelligence. It connects with hospital systems like EHR, CPOE, and ADT while also using location tracking and mobile tools to coordinate staff, patients, and equipment. The system spots potential delays, alerts the care team, and supports smoother transitions from admission through surgery to discharge. As a result, hospitals can reduce wait times, handle more patients efficiently, and improve the experience for both staff and patients.

Pros

• Tracks patients without manual input using hands-free technology
• Uses AI to forecast and prevent care delays
• Works with Epic and other major hospital systems

Cons

• Needs a strong tech setup to work effectively.

18. Wavetec

Wavetec helps hospitals and clinics better organize how patients move through their facilities. Its Patient Journey Management system simplifies how healthcare teams handle appointments, queues, and staff scheduling. With this system, hospitals can shorten wait times, improve the flow of outpatient visits, and create a more orderly environment for patients. It also supports virtual queuing and multi-channel appointment scheduling, giving patients more flexible ways to book their visits. While it helps facilities stay more organized, it does come with some technical and financial demands that organizations need to consider.

Pros

• Virtual queuing and alerts keep patients informed
• Bookings available via app, WhatsApp, SMS, and web

Cons

• Setup and installation cost can be high
• Requires strong and steady internet connection.

19. PatientTrak

PatientTrak helps hospitals and clinics manage how patients move through their care journey. It gives healthcare providers a clear view of where delays happen and how long patients typically wait. This insight makes it easier for staff to adjust and improve daily operations. Patients can schedule their visits online, view current wait times on the provider’s website, and even complete registrations in advance. As a result, arrivals feel smoother for patients and give staff more control over time. Digital tools like mobile check-in, QR codes, and kiosk sign-ins make the process even faster and more convenient. These small shifts reduce waiting room crowding and boost staff productivity from the start of a visit.

Pros

• Easy to connect with EMR/EHR systems
• Provides timely analytics and reports

Cons

• Monthly subscription can be costly

20. Lean

Expeditor’s Lean Patient Flow System applies Lean management techniques to improve how patients move through healthcare facilities. It uses a light-based signaling system and visual dashboards that track performance indicators, helping teams identify and fix delays quickly. With support from consultants who apply predictive analytics, clinics can improve how they operate. These improvements reduce how long patients wait and how much time they spend in the clinic. As a result, doctors can attend to more patients, spend more time during visits, and keep satisfaction high while maintaining financial health. It clears up backlogs and creates a smoother experience for both staff and patients.

Pros

• Saves 30 to 60 minutes of wasted time per provider each day
• Allows 2 to 3 additional patients to be seen daily
• Increases quality provider-patient interaction time by about 20%

Cons

• Upfront cost and setup required
• Staff must be trained and adapt to a new way of working.

21. Dock Health

Dock Health offers a task and workflow management platform that helps clinicians handle the often overwhelming administrative duties tied to patient care. It keeps everything organized in one secure place, managing tasks such as referrals, prior authorizations, care coordination, and patient onboarding. The system integrates with electronic health records and uses automation and AI to prioritize what needs attention. This structure helps reduce administrative slip-ups, improve task completion, and allows medical professionals to spend more time with patients. In turn, this can contribute to safer and more efficient care.

Pros

• Secure communication that meets HIPAA standards
• SmartFlows and AI allow for task automation and personalization
• Integrates well with EHR systems and other health tech

Cons

• Can become time-consuming if workflows are set up too granularly
• Some users report that onboarding and support take longer than expected.

22. LogicNets

LogicNets is a clinical decision support (CDS) platform that helps address the long-standing issues of poor workflow compatibility and limited adaptability, both of which have slowed wider adoption of CDS tools. It gives medical professionals and institutions from individual providers to professional associations a way to present their field-specific knowledge in an accessible format that can be used directly during care delivery. Clinicians appreciate its visual approach to care pathways and algorithms, which makes it easier to explore different scenarios without wading through complicated documentation or entering excessive data.

Pros

• No-code visual interface for building care pathways
• Compatible with EHR systems through HL7 and FHIR integration
• Offers interactive support for diagnosis and treatment decisions

Cons

• Some advanced features require time to master
• Pricing may be better suited for larger organizations

23. Midmark 

Midmark helps outpatient clinics improve how they manage time, space, and patient flow. Its workflow solutions use visual tools and past performance data to identify bottlenecks and guide smoother daily operations. Clinics can cut down on repetitive tasks like manual data entry or locating equipment, allowing caregivers to focus more on their patients. Its acute care solutions, such as automated nurse call systems and patient flow tools, support clinical teams in staying organized and responsive throughout the day.

Pros

• Works well with electronic medical records and asset tracking systems
• Improves how staff work and enhances the patient visit experience

Cons

• May require staff training due to complex setup
• Technical support might be necessary for full integration

24. BedWatch 

BedWatch helps hospitals manage patient flow more efficiently by improving how beds, transport, discharges, and equipment requests are handled. It connects with EHR systems through HL7, offering access through mobile and web platforms. Teams receive alerts and messages instantly, which keeps everyone informed and speeds up coordination. This improvement reduces delays in emergency departments and wards, shortens discharge times, and helps care teams work more efficiently to prioritize patient needs.

Pros

• Shows up-to-date bed and capacity status
• Speeds up bed turnover and reduces emergency department delays
• Cuts down on phone calls with automated task assignments

Cons

• Takes time and resources to set up and connect with existing systems
• Success depends on how well staff use the platform

25. Pomelo Health

Pomelo Health is a digital patient engagement and telehealth platform that helps clinics manage appointments and communication more efficiently. It offers features like online booking, mobile check-ins, secure messaging, and eForm submission. Patients can conveniently handle these tasks from home, which helps reduce wait times and missed appointments. Clinics also benefit from better scheduling flow, fewer no-shows, and easier intake management, all while staying compliant with privacy regulations such as HIPAA.

Pros

• Sends automated appointment reminders
• Offers online booking and mobile check-in
• Connects directly with EMR systems

Cons

• Self check-in kiosks may not work smoothly
• Occasionally glitches when canceling bookings

26.eVisit

eVisit allows patients to consult with a healthcare provider from the comfort of their home using video calls, chats, or digital questionnaires submitted through a secure portal. During these virtual visits, the clinician reviews the patient’s symptoms and medical history to offer a diagnosis or suggest treatment. This method has gained popularity because it reduces wait times and eliminates the need for travel, which is especially helpful for follow-up care, mild symptoms, or medication adjustments. It also offers more flexible access, often outside regular clinic hours, making it easier for people with busy schedules or mobility challenges to receive care.

Pros

• Easy access to care using chats, video, or forms
• Quick response time, often on the same day

Cons

• Technical problems can interrupt the session
• Not suitable for emergencies or serious health concerns

27. Doctolib 

Doctolib helps healthcare professionals and patients manage appointments more easily through a simple online platform. Patients can book, reschedule, or cancel appointments anytime without needing to call the clinic. Healthcare providers use it to stay on top of their calendars, reduce missed visits, and manage daily schedules more effectively. The platform includes features such as automatic reminders, direct messaging between patients and doctors, and secure video consultations. It also gives providers access to data that can highlight booking patterns and support better planning. The clean, intuitive layout makes it easy for both patients and practitioners to use without much effort. This digital approach supports smoother communication and better appointment management for medical practices.

Pros

• Patients can book appointments anytime online
• Secure virtual visits through video calls
• Automated reminders help cut down on missed appointments

Cons

• Only doctors registered on the platform can be booked
• Requires a stable internet connection to function properly

28. Caspio 

Caspio offers a no-code platform that helps healthcare providers build custom applications without needing programming skills. It supports digital patient forms, secure messaging, and easy access to medical records, all within a system that stays compliant with HIPAA and GDPR requirements. Hospitals and clinics can use Caspio to digitize their processes, making it easier for staff and patients to interact with medical information. Although the platform focuses on simplicity and security, it may not always meet the needs of users looking for more advanced customization. Occasionally, users may also experience slower performance depending on usage.

Pros

• No-code platform makes app building easier
• Cloud database comes with SQL support
• Meets HIPAA and GDPR standards

Cons

• Performance may lag at times
• Limited options for deeper customization without coding.

29. Health Catalyst

Health Catalyst is a healthcare analytics company that helps hospitals and care providers bring together data from various sources such as electronic health records, billing systems, and medical devices. Instead of simply storing this information, it turns it into practical insights that support clinical decisions, reduce hospital readmissions, and improve how care is delivered. Its tools use analytics and artificial intelligence to help identify patients at risk early and to improve patient safety. It also supports models focused on quality rather than quantity of care. Many healthcare systems use it to manage population health and make better use of their resources.

Pros

• Uses AI to flag potential safety risks before they cause harm
• Can support both medium and large healthcare systems
• Faster to set up compared to older, traditional systems

Cons

• Licensing and setup can be expensive
• Needs strong IT systems and clear data oversight
• Users may face a steep learning curve initially

30. Gozio Health

Gozio Health offers a mobile platform that helps patients interact with their healthcare providers through a single, easy-to-use app. It brings together multiple features such as indoor and outdoor navigation, appointment scheduling, bill payment, virtual visit access, and connection to electronic medical records. Patients appreciate this approach because it keeps everything in one place and removes the frustration of jumping between systems.

Pros

• Combines multiple tools in one app
• Provides accurate navigation using blue-dot guidance
• Allows personalization based on different patient needs

Cons

• Requires regular maintenance and system updates
• Connecting with EMR systems can be complicated.

Patient Flow Optimization Software plays a key role in helping hospitals manage how patients move through different departments. It helps care teams coordinate admissions, transfers, and discharges more efficiently, so patients don’t wait longer than necessary. Without this kind of system, hospitals often deal with crowded waiting areas, delayed treatment, and poor use of beds and staff time. These issues can raise costs and put patient safety at risk, especially in busy emergency rooms or during peak hours. When hospitals manage patient movement more effectively, they improve care delivery and reduce pressure on staff.