Top 30 Best Telemedicine Solutions for Mental Health Services

Telemedicine has become an essential component of mental health care in 2025, offering flexible and accessible options for individuals seeking support. With the rise of digital platforms, patients can now connect with therapists, counselors, and support groups from the comfort of their homes. This shift has not only expanded access to care but also introduced innovative approaches to mental health treatment.​ Below is a curated list of 30 leading telemedicine solutions for mental health services in 2025, encompassing established providers, innovative startups, and specialized platforms.

Top 30 Best Telemedicine Solutions for Mental Health Services

1. Talkspace

Talkspace makes mental health care more accessible through its online therapy platform. Individuals can connect with licensed therapists for virtual sessions, choosing between Unlimited Messaging Therapy and Live Video options. These services allow users to message their therapists at any time, with responses arriving as the therapist becomes available. In addition to therapy sessions, the platform includes a variety of self-help tools and resources that support mental well-being between appointments. Talkspace also works with organizations such as Amazon Health Services and Mastery Schools, helping more people get the care they need.

Pros

• Offers flexible subscription plans.
• Provides messaging therapy, live video sessions, and psychiatry services.

Cons

• Some users report issues with therapist responsiveness and session quality.
• No free trial available.

2.  Octave

Octave provides both in-person and virtual behavioral health support, helping individuals, couples, and families through care plans that fit their unique situations. Clients often see clear progress, especially with symptoms related to depression and anxiety. After signing up, users are quickly connected with therapists who match their specific preferences and goals, helping to build a strong and trusting relationship. Many users appreciate how simple it is to get started, how quickly they are matched with a therapist, and the overall quality of the care they receive.

Pros:

• Offers individual, couples, and family therapy services.
• Accepts many insurance plans.

Cons:

• Not available nationwide.
• Some users report being matched with therapists who may not meet their expectations.

3. Talkiatry 

Talkiatry focuses on helping individuals manage a wide range of mental health challenges such as anxiety, depression, ADHD, bipolar disorder, PTSD, OCD, and substance use issues. They also provide support for children as young as five, along with care options for pregnancy and postpartum mental health concerns. Patients usually get matched with a psychiatrist or therapist within a few days and can attend sessions virtually from the comfort of their homes. The first appointment typically runs for an hour, while follow-up visits take about 30 minutes.

Pros:

• Provides psychiatric care and therapy services.
• Quick sign-up process with first appointment availability.

Cons:

• Requires in-network insurance; costs vary by location and plan.
• Some users have reported billing and communication issues

4. Healow 

Healow, a product from eClinicalWorks, brings together  tools that support mental and behavioral health care through virtual services. With its mobile app, patients can book appointments, check their medical records, message their care providers, and join video visits all from their phones. One standout feature is its support for group telehealth sessions. In these meetings, several patients can participate in the same virtual room, while only the provider can see everyone. Each patient, however, only sees the provider. This setup works especially well for group therapy or educational discussions where privacy between participants is important.

Pros:

• Supports group telehealth sessions.
• Allows patients to book appointments, check medical records, and message providers via mobile app.

Cons:

• Primarily an EHR platform; may lack some telehealth-specific features.
• Some users report technical issues with the mobile app.

5. Innerwell 

Innerwell  is the first company to bring ketamine-assisted psychotherapy to a wider audience in a thoughtful and structured way. Patients begin with a diagnosis from licensed medical professionals, and those who choose to proceed can receive support from trained psychotherapists during their psychedelic sessions. While many companies in this space focus primarily on the medication itself, Innerwell takes a different approach by putting therapy at the heart of the treatment and allowing the medicine to support the therapeutic process.

Pros

• Offers ketamine-assisted psychotherapy with licensed professionals.
• High patient satisfaction with reported improvements in mental health.

Cons:

• Limited to specific treatment modalities; may not suit all patients.
• Not available in all regions.

6. Rula

Rula’s telemedicine platform makes mental health care more accessible and personalized through a variety of features. It connects individuals to over 10,000 licensed professionals across 80+ specialties, helping users find the right therapists to meet their specific needs. The platform offers services like individual therapy, couples counseling, family therapy, and psychiatric care, providing a well-rounded approach to mental well-being. With a personalized matching process, users are paired with therapists who align with their preferences and goals. Additionally, the platform is available nationwide, ensuring access to services across all 50 states and Washington, D.C.

Pros

• Connects users to over 10,000 licensed professionals across 80+ specialties.
• Offers services like individual therapy, couples counseling, and psychiatric care.

Cons:

• No mobile app available for on-the-go access.

7. Brightside Health

Brightside Health offers a convenient way to access online therapy for people dealing with depression or anxiety. It works well for those looking for short-term support that focuses on learning practical tools to cope with everyday emotional challenges. Clients meet with licensed therapists and psychiatrists, combining regular sessions with helpful self-guided materials.

Pros

• Offers a combination of therapy, self-care resources, and medication when needed
• Accepts insurance
• Pricing is generally considered affordable

Cons

• May not offer the personal connection that comes with in-person care
• Not suitable for everyone
• Crisis Care is only available to individuals with insurance

8. Online-Therapy.com

Pros

• Structured CBT program with interactive self-help resources
• Access to licensed therapists for ongoing guidance
• Communication options that fit different comfort levels (text, audio, or video)
• Budget-friendly subscription plans compared to traditional therapy

Cons

• No support for medication management
• Not ideal for people in crisis or with severe mental health conditions
• Therapist selection isn’t customizable; matches are based on availability

9. Zocdoc

Zocdoc is a digital platform that connects patients with a wide range of healthcare professionals, including mental health experts, and offers both in-person and virtual consultations. Although Zocdoc doesn’t directly provide telehealth services, it allows users to book virtual appointments with licensed therapists, psychologists, and psychiatrists from various specialties. Patients can explore detailed profiles of providers, read verified reviews, and book appointments directly on the platform.

Pros

• Appointment reminders are sent automatically, helping to keep track of bookings.
• Online booking is easy and integrates with various practice management systems and calendars.
• Clients can leave verified reviews, enhancing a doctor’s visibility and reputation.
• An automated system simplifies the completion of intake forms online.

Cons

• The platform doesn’t disclose fees until late in the sign-up process.
• Clients can cancel appointments easily, which may lead to last-minute cancellations.

10. BetterHelp

BetterHelp provides flexible therapy options, including unlimited messaging with your counselor, available around the clock, along with live chat, phone, or video call appointments that can be scheduled at your convenience. All conversations take place in a private, secure “meeting room” where you can revisit past chats and discussion points. Additionally, BetterHelp offers an online journal feature for tracking your progress and sharing entries with your counselor.

Pros

• Over 30,000 licensed therapists available
• Financial aid options
• Same-day appointments often available

Cons

• Does not accept insurance
• Limited choice over your first therapist
• Mobile app may have technical issues

11.  Monument

Monument is an online program that supports individuals aiming to reduce or quit drinking through medication-assisted treatment. It also offers personalized therapy sessions and peer support groups. The program is led by licensed mental health professionals with expertise in addiction recovery and alcohol therapy. Physicians within the program prescribe naltrexone and disulfiram to help with alcohol use disorder (AUD). A standout feature of Monument is its peer support group meetings, which are moderated to ensure a safe and engaging environment.

Pros

• Provides one-on-one therapy sessions with licensed mental health professionals.
• Addresses co-occurring issues such as anxiety and depression.
• Customizable treatment plans based on whether the goal is to reduce or completely quit drinking.
• Includes virtual peer support group meetings for added encouragement.
• Moderated community forums for shared experiences and support.

Cons

• Only treats alcohol use disorder, not other types of addiction.
• Available only in select states.
• Does not treat individuals under 18 years of age.

12. NOCD

NOCD offers convenient online therapy for OCD, connecting you with licensed therapists who specialize in OCD and Exposure and Response Prevention (ERP) therapy. Through the platform, you can engage in live, face-to-face video sessions with your therapist. Between appointments, you can message your therapist directly, receive support from an online peer community, and make use of various in-app therapeutic tools.

Pros

• Therapists complete a comprehensive four-month training program in OCD and ERP, ensuring they provide quality care.
• The platform allows for 24/7 access to your therapist through messaging, peer communities, and in-app tools, helping maintain ongoing support.

Cons: The platform encourages users to book a free consultation call, which may be time-consuming for those who prefer a quicker sign-up process.

13. Stealth Agents

Stealth Agents offers remote healthcare services, focusing on telemedicine across various specialties. Patients can easily consult with doctors and specialists from the comfort of their homes. The platform also extends its services to businesses, providing employees with affordable healthcare options. The company places a strong emphasis on maintaining privacy and security for both patients and healthcare providers. Additionally, Stealth Agents provides personalized solutions for businesses looking to incorporate telehealth into their offerings.

Pros

• The virtual assistants are specially trained to manage tasks with a deep understanding of mental health care, ensuring that sensitive matters are handled discreetly and confidentially.

Cons

• While Stealth Agents offers excellent administrative support, it does not provide telehealth features such as video consultations or digital therapy tools.

14.  MDLive

MDLive offers healthcare providers a secure platform to oversee patient care. Through this system, doctors can diagnose, treat, and follow up with patients, as well as manage prescription refills. Patients can use MDLive’s mobile telehealth app to connect with licensed physicians at any time for virtual consultations and secure messaging. The app also makes it easy to refill prescriptions and access educational materials to help individuals make informed health decisions.

Pros

• Secure messaging for communication and prescription refills
• Round-the-clock access to medical care

Cons:

• Availability may be limited in certain states and with some insurance providers
• In-person visits are not an option

14. LiveHealth Online

LiveHealth Online provides an online platform that allows healthcare providers to conduct virtual visits, manage patient records, and offer treatment plans. This app enables healthcare professionals to diagnose and treat common ailments such as the flu, colds, allergies, and non-emergency conditions like rashes and infections. It also helps patients access healthcare from home, whether they need a consultation with a doctor, therapist, or specialist.

Pros

• Convenient prescription services.
• Access to mental health support, including therapy and psychiatry.
• User-friendly and easy to navigate.

Cons:

• Communication with therapists is limited to scheduled sessions, with no option for messaging outside of those times.

15. Doxy.me

Doxy.me stands out for its customizable waiting room feature, allowing healthcare professionals to personalize virtual spaces for their patients. This customization can include messages, images, and videos, creating a more engaging experience while patients wait for their telemedicine appointments. Healthcare providers can send a unique room URL to patients via email or text, making it easy for them to join their virtual consultation.

Pros

• User-Friendly: The platform is easy to use, even for those with minimal technical experience.
• Affordable: It offers an accessible pricing model for healthcare professionals looking for a cost-effective solution.
• Modern Interface: Doxy.me keeps up with the latest trends in virtual healthcare, offering a contemporary, functional design.

Cons

• Cost Considerations: While the platform is affordable, some might find the pricing higher than expected depending on the level of service they require.

16. VSee

VSee helps healthcare providers connect with patients remotely through virtual consultations. It places a strong focus on protecting patient information and complies with medical data laws like HIPAA. Many clinics rely on the platform to support their telemedicine services and improve patient access, especially in areas with limited in-person care options. Users often highlight the platform’s strong video and audio quality, which makes online consultations feel more personal and effective.

Pros

• Provides waiting room links for smoother patient check-ins
• Delivers clear, high-quality video and audio for consultations
• Offers flexible workflow settings to match clinic routines

Cons

• Limited scalability for larger practices
• No option to set appointment times in-app

17. Zoom for Healthcare

Zoom provides telehealth solutions that meet HIPAA standards, making it a viable option for virtual mental health care. It supports secure video calls for both one-on-one and group sessions, allowing therapists and patients to connect from their own spaces. This setup is especially helpful for reaching individuals in remote or underserved areas who may struggle to access in-person care. Mental health professionals can hold therapy sessions, consultations, and group support meetings without requiring physical office visits.

Pros

• HIPAA-Compliant: Ensures privacy and confidentiality in patient-provider interactions.
• Virtual Waiting Rooms: Helps manage session flow and protect patient privacy during check-ins.

Cons

• Although Zoom meets telehealth requirements, it remains a general-purpose video conferencing platform rather than a tool built exclusively for medical or clinical environments.

18. TheraPlatform

TheraPlatform EHR is a cloud-based practice management tool created for mental health professionals. It helps providers manage their daily clinical tasks while staying compliant with HIPAA standards. The software includes tools such as appointment reminders, progress note templates, billing and invoicing features, and a secure client portal. Mental health professionals can also conduct video sessions with clients, making it easier to offer remote care and maintain communication online.

Pros

• The platform feels intuitive and modern, making it simple for therapists to navigate without a steep learning curve.

Cons

• While affordable for some, larger practices or those scaling up may find the pricing less flexible.

19. Cerebral

Cerebral offers telemedicine solutions for mental health services for individuals seeking help with anxiety, depression, and insomnia. The platform connects users with licensed mental health professionals who provide ongoing care and medication management through virtual appointments. With several plans available, customers can choose what fits their needs and budget.

Pros

• Users can choose from different subscription options, depending on their level of care and support needed.
• No Insurance Required: Uninsured individuals can still access the service.
• FSA/HSA Friendly: Payments can be made using flexible spending or health savings accounts, easing the financial burden.

Cons

• The platform does not support individuals dealing with severe mental health issues such as schizophrenia, substance use disorders, suicidal thoughts, or manic episodes.

20. Doctor on Demand

Doctor on Demand offers more than just round-the-clock medical care. Over time, they’ve added mental health support and help with medication management. Their platform connects users to licensed professionals who can assist with a range of concerns including; anxiety, depression, grief and loss, postpartum depression and anxiety and PTSD

Pros

• Accepts insurance

• User-friendly website

• Fast and easy sign-up

• Live chat available during the day

Cons 

• No option for monthly plans

• No free consultation or discount offers

• Therapist schedules may be limited

21. Modern Health

Modern Health makes mental health support more accessible through virtual therapy, coaching, and self-guided tools. This digital approach appeals to people juggling busy work and family lives or living in places where in-person services are hard to find. Whether you’re on a tight schedule or in a remote area, the platform offers a flexible alternative to traditional care.

Pros

• You can book sessions that fit into your day, no matter your location or time zone.
• It saves money compared to some in-person therapy options.

Cons

• Poor internet or a lack of experience with online tools can interrupt sessions and affect communication.

22. Amwell

Amwell makes it easier for people to speak with licensed therapists and psychiatrists through secure video calls. Whether using the website or mobile app, users can book sessions at any time that suits them, without needing to leave home. This flexibility helps remove the pressure of traditional in-person appointments and allows for more convenient mental health care.

Pros

• Both therapy and psychiatric medication are available
• Payment is per session, so there’s no need for a subscription
• Support is available for pregnancy, postpartum challenges, and menopause-related concerns

Cons

• The platform does not offer therapy through text messaging
• Users must search for and choose their own therapist; there is no automatic matching

23. SimplePractice

SimplePractice provides a HIPAA-compliant telemedicine platform, accessible through both a desktop and mobile app. You can initiate an online appointment straight from the appointment card on your calendar. Clients receive a conference link via email or SMS as part of their appointment reminder. Additionally, the online reception settings allow you to enable a timer, get notifications for new messages in the chat, change the ringing background, and manage host controls.

Pros

• Conduct group sessions online.
• Use the chat and whiteboard features during calls.
• Pin participants’ video feeds on the screen during group calls.

Cons

• The platform lacks a split-screen feature for note-taking during online sessions.
• Users have reported technical issues during telehealth calls, which can impact the experience.

24. Thriveworks Counseling

Thriveworks Counseling offers both in-person and online therapy options, providing a wide range of mental health services such as individual therapy, couples counseling, family therapy, child and teen therapy, and psychiatry. With more than 2,200 licensed clinicians and over 340 locations across the country, Thriveworks strives to make mental health care more accessible. Their platform accommodates various schedules, offering evening and weekend sessions to ensure flexibility for clients.

Pros

• Thriveworks accepts a variety of major insurance plans, making therapy more affordable for many clients.
• The option of evening and weekend appointments allows clients to choose times that align with their busy schedules.

Cons

• Some clients have expressed dissatisfaction with scheduling challenges and mismatches between therapists and clients, which may affect their overall experience.

25. Lyra Health

Lyra Health offers mental health support through employer-sponsored programs, providing services such as therapy, medication management, and coaching. The company focuses on evidence-based treatments to ensure employees have better access to care.

Pros

• Lyra uses clinically proven methods like Cognitive Behavioral Therapy (CBT), ensuring the care provided is effective.
• It offers global accessibility, with the option for in-person, video, phone, and messaging sessions, giving users flexibility in how they receive support.

Cons

• Lyra’s services are only available through participating employers, which limits its reach.
• There have been concerns from some users regarding the sharing of data with employers.

26.  Tava Health

Tava Health is an online platform that partners with employers to provide accessible mental health support for their teams. It connects users with licensed therapists through a secure video service that adheres to HIPAA standards, ensuring privacy. Tava offers a variety of therapy options, including sessions for individuals, couples, and families, to meet different mental health needs. Additionally, it provides therapists with resources to help improve their efficiency, allowing them to focus more on delivering quality care, which results in high satisfaction from clients.

Pros

• Therapy sessions can be scheduled within 12 hours, offering quick access to support for those in need.

Cons

• Some therapy sessions may require out-of-pocket payments.

27. PlushCare 

PlushCare offers virtual consultations with doctors via phone or video chat, providing a convenient way for patients to receive treatment for a variety of medical issues. Whether dealing with common illnesses, mental health concerns, or ongoing health conditions, patients can get the care they need from the comfort of their homes. The platform also enables prescription refills and home delivery, making healthcare more accessible and less time-consuming.

Pros

• Access to licensed doctors for both primary and urgent care.
• Convenient prescription refills with delivery options.
• Comprehensive care that includes mental health support and management of chronic conditions.
• Offers lab tests and referrals to specialists when needed.

Cons:

• Patients without insurance may not be able to use the services.
• Doctors are not available 24/7 for consultations.

28. Firefly Health

Firefly Health stands out as a leading telehealth app that brings together a range of healthcare services in one convenient platform. It combines primary care, mental health support, and specialist care, all accessible through an intuitive app. With Firefly Health, patients can consult doctors through video calls, message their care team, receive prescriptions, and even get referrals to trusted specialists for in-person consultations.

Pros

• It offers a unified approach to primary care, mental health services, and specialist care.
• Each patient is assigned a dedicated care team for personalized attention.
• The app is user-friendly and easy to navigate.
• It provides assistance with insurance and billing inquiries.

Cons

• Availability is currently limited to certain states.

29.  HealthTap

HealthTap is an online platform that connects patients with healthcare professionals through text, phone, or video consultations. The platform’s AI-driven assistant, Dr. A.I., helps triage patients and prioritize care by offering initial guidance before directing them to the appropriate doctor. In addition to general medical care, HealthTap also provides mental health support and wellness advice.

Pros:

• Wide network of doctors available for consultations.
• Available 24/7 for continuous healthcare support.

Cons:

• May not accept all types of insurance.
• The cost of consultations can be high, particularly for those without insurance.

30. Lemonaid

Lemonaid Health provides a convenient telemedicine service for both general and mental health care. Through its internal platform, the clinical team manages all patient interactions, including reviewing intake forms, prescribing medications, and scheduling follow-ups. This process works under a regulated, asynchronous model, with video consultations available for certain conditions when necessary.

Pros

• User-friendly website and app
• Ideal for treating straightforward conditions
• Affordable pricing options
• Access to both local and mail-order pharmacies

Cons

• Some risk of missing important details since consultations are not in person
• Certain conditions may still require in-person visits for tests or procedures.

Telemedicine platforms in mental health are at the cutting edge of healthcare innovation, providing a variety of services to address the unique needs of individuals seeking support. Finding quality healthcare can often be a daunting task, but with the growth of telehealth, expert care is now more accessible than ever before.

This guide has covered the top 30 telemedicine solutions for mental health services, showcasing a wide array of options that cater to different healthcare needs and specialties.

 

 

 

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