Top 30 Patient Portal Software Solutions for Improved Engagement

By MARYLIN EZEH April 26, 2025 Software Apps

Patient portal software solutions enhance communication and collaboration between patients and healthcare providers, improving the management of healthcare information. These platforms offer patients secure access to their health data, enabling them to actively participate in their healthcare journey. With features like secure messaging, appointment scheduling, viewing test results, and tracking health progress, the portals help foster stronger connections with healthcare providers. This increased interaction not only boosts patient satisfaction but also plays a role in achieving better healthcare outcomes. In this article, we explore the top 30 patient portal software solutions for improved engagement that can help healthcare improve the overall patient experience.

Top 30 Patient Portal Software Solutions for Improved Engagement

1. SimplePractice

SimplePractice manage daily tasks like scheduling patients, handling appointments, processing payments, and organizing documentation. Through the Client Portal, you can easily send paperless intake forms for clients to review, sign, and pay all in one spot. This not only saves time but also makes the process more convenient for everyone involved. Clients can also submit online appointment requests, choosing times that fit their schedule. After that, you can quickly review each request and either approve or decline it as needed. Along with appointment management, SimplePractice also supports insurance claim processing and meets HIPAA standards, helping you keep client information safe and organized.

Pros

Affordable and easy to use
Perfect for solo practices
HIPAA-compliant

Cons

Limited advanced functionalities

Cost

Starts at $29/month

2. Mend

Unlike many telemedicine platforms that struggle with patient connectivity, Mend ensures that nearly 100% of visits connect seamlessly in a HIPAA and HITECH compliant environment without requiring any downloads from patients. Mend also offers live, in-house chat support for both patients and providers, available in under 30 seconds, customizable digital intake forms that can be completed easily from any device via a website link, text, or email, and smart appointment reminders through text, email, and phone calls to help eliminate patient no-shows.

Pros

Strong data security measures
Effective collaboration suite
HIPAA compliance

Cons:

May be excessive for solo practices or very small teams

Cost:

Starts at $49/month

3. NextGen Office

NextGen Office helps healthcare providers manage patient information, billing, and documentation more easily, while also supporting smarter clinical decisions. To make things even more efficient, the software now includes AI-powered ambient listening technology, which captures notes during patient visits and cuts down on time spent documenting. In addition to improving internal workflows, NextGen Office strengthens patient communication through text and email appointment reminders, options for online payments, and the ability to hold virtual visits.

Pros

Fully integrated EHR and portal
Ideal for small to mid-sized teams
Comprehensive reporting tools

Cons:

Higher learning curve for new users

Cost:

Starts at $299/month

4. Clinked

Clinked helps healthcare providers strengthen communication, collaboration, and information sharing with their patients while keeping sensitive data protected. Built with healthcare professionals in mind, it supports secure patient onboarding, safe messaging, and easy document sharing. To make the experience even more personal, Clinked offers customization and white-label options, allowing practices to match the portal with their branding. As a HIPAA-compliant solution, it gives healthcare teams a dependable way to stay connected with patients and maintain a polished, professional presence.

Pros

Strong data security measures
Effective collaboration suite
HIPAA compliance

Cons:

May be excessive for solo practices or very small teams

Cost:

Starts at $77/month

5. Pabau

Pabau is a cloud-based practice management software that helps healthcare providers run their clinics, hospitals, and other medical centers more efficiently. It brings together essential tasks like appointment scheduling, billing, marketing, and inventory tracking in one easy-to-use platform. With Pabau, healthcare teams can send appointment reminders, manage digital client records, and offer patients access through a secure portal. It also supports stock tracking, video consultations, and detailed reporting, giving staff the tools they need to stay organized and focus more on patient care.

Pros:

Complete practice management features
User-friendly design
Built-in CRM functionalities

Cons:

Might be overwhelming for very small practices

Cost

Starts at $59/month

6. LeadSquared

Healthcare practices looking to boost patient acquisition and CRM efforts will find LeadSquared exceptionally useful. This platform streamlines marketing campaigns, lead tracking, and patient relationship management through its powerful automation tools.

Pros

Strong CRM and marketing automation
Easy to deploy and scale
Effective for growing patient bases

Cons:

Not a full traditional patient portal

Cost

Offers different pricing plans.

7. My Clients Plus

MyClientsPlus is a cloud-based platform created to support mental health providers in managing their practices. It simplifies key tasks such as electronic billing, patient record management, and overall practice organization. With an intuitive interface and a variety of time-saving features, the software helps mental health professionals focus more on delivering quality patient care. It reduces the complexity of daily operations, allowing practitioners to stay organized and efficient.

Pros

Specially built for mental health practices
Affordable pricing
Simplified scheduling and billing

Cons:

Narrow scope limited to mental health

Cost:

Starts at $30/month

Greenway Health’s Intergy EHR software brings together electronic health records and practice management into one easy-to-use system. It helps healthcare providers quickly access important patient information and useful insights that support better, more efficient care. Along with its flexible features that adapt to different practice needs, Intergy focuses on making daily operations smoother without adding extra complexity. In addition to supporting patient-centered care, Intergy places a strong focus on protecting sensitive data. It follows a layered security approach and uses CommonWell’s trusted protocols to ensure that health information moves safely between systems.

Pros:

Deep EHR integration
Advanced analytics for population health management
Focused on improving patient outcomes

Cons:

Might be too expensive

Cost:

Pricing available upon request

9. EHR YOUR WAY

EHR YOUR WAY helps mental health professionals and small clinics manage their practice with a strong focus on flexibility and personalization. It offers several useful features that make everyday tasks more manageable. The platform provides customizable templates, giving users the freedom to adjust their documentation to fit specific requirements. In addition, mobile access makes it easy to work while away from the office, ensuring important updates are always within reach.

Pros

Offers a high level of customization to suit individual practice needs.
Mobile-friendly, allowing users to manage tasks while on the move.
Provides extensive reporting tools to track and understand patient data.

Cons

Can take some time to learn, especially for first-time users.
Has fewer options for integrating with other software compared to some competitors.

Cost

Starts at $50/month

10. MidexPRO

MidexPRO is a cloud-based practice management software built to help healthcare providers run their clinics more efficiently. It offers flexible template options, making it easy to adjust the system to fit each clinic’s unique needs. For example, a dental clinic can track patient recovery, while a dermatology practice can focus on uploading and organising images. This adaptability makes it suitable for different of medical specialties.

Pros

Meets high standards for medical compliance.
Offers a variety of communication options.
Provides a dependable electronic medical record system.

Cons:

Setting up the system can take a lot of time.
Some users find the interface complex and not very intuitive.

Cost
MidexPRO provides custom pricing based on the size of the clinic and its individual requirements.

11. Benchmark Solutions

Benchmark Solutions places a strong focus on improving the daily operations of medical practices, especially when it comes to patient engagement and administrative tasks. It helps manage appointments with advanced booking tools, while its data analysis features offer insights that support better decision-making. Additionally, it encourages better communication with patients through portals and reminder systems, helping practices stay connected with their clients.

Pros

Prioritizes administrative tasks, making practice management smoother.
Provides useful insights through its analytics features.
Strengthens patient communication with effective engagement tools.

Cons

May not offer the more complex clinical features some practices require.
Heavy focus on administration might not fit every practice’s needs.

12. Carepatron

Carepatron helps healthcare teams work more closely by offering smart tools that make collaboration easier. It brings everything healthcare providers need into one place, making it simpler to manage daily tasks and communicate with patients securely. Its collaboration tools allow teams to coordinate more effectively, ensuring that everyone stays on the same page. In addition, the secure messaging feature supports safe, HIPAA-compliant conversations between patients and providers. Task management also becomes more straightforward, helping users keep track of to-dos and follow-ups without getting overwhelmed.

Pros:

Makes teamwork more effective
Ensures secure patient communication
Helps organize and track tasks efficiently

Cons

Some users might need extra training to use all the features well
Offers fewer integration options than other platforms

Cost

Pricing starts at $7 per month

13. Theralytics

Theralytics helps therapists and rehabilitation specialists stay organized with a focus on simplicity and dependability. It brings together key features that make daily tasks easier and less time-consuming. The scheduling feature provides practical calendar tools to help users set and manage appointments without hassle. And then the billing system handles claim processing and payment tracking, making financial tasks much more manageable. Lastly, the documentation section offers straightforward templates that make creating and updating patient records quick and efficient.

Pros:

Easy-to-navigate interface that feels natural to use
Built specifically for therapy and rehabilitation professionals
Smooth billing processes that cut down on administrative stress

Cons

May not meet the needs of larger practices that require more complex solutions
Some users feel that customization options are too limited

Pricing
Theralytics offers custom plans that vary based on the features you need and how often you use the platform.

14. Healee

Healee makes a strong impression with its focus on virtual healthcare, offering flexible and secure ways for patients and providers to connect. It allows healthcare professionals to easily manage video consultations, ensuring clear and reliable communication. With built-in appointment scheduling tools, organizing calendars becomes much simpler. The platform also supports a smooth patient intake process, helping clinics get new patients started without unnecessary delays.

Pros

Excellent features for virtual consultations
Quick and easy onboarding for patients
Strong security for patient-provider communication

Cons:

Mostly centers around telehealth, which may not suit all practices

Cost: Available on request

15. MediOffice

MediOffice offers a patient portal software for improved engagement makes managing your practice smoother and keeps patients more involved in their care. It handles everything from organizing patient records to improving how you communicate with them. First, it simplifies patient data management, making it easier to access and update important information. In addition, it supports your daily operations with practical clinical workflow tools that help keep your practice running efficiently. Most importantly, it boosts patient engagement by opening up multiple channels for easy and effective communication.

Pros

Easy access to comprehensive patient records
Helpful tools that support daily practice operations
Improved communication between patients and healthcare providers

Cons

May require time and training to fully adapt

16. SolutionReach

Solutionreach is a cloud-based communication and engagement tool built for healthcare practices. It helps improve patient care, enhance office workflows, and raise overall patient satisfaction. With its patient recall feature, practices can automatically send reminders for follow-up appointments, preventive checkups, and other essential services. This way, healthcare providers stay connected with patients and encourage timely care without extra administrative effort.

Pros

Solutionreach covers basic patient engagement tasks and also supports areas like patient marketing and new patient acquisition, making it a good fit for improved engagement

Cons

Customer Service Issues: Some users have reported challenges with customer support responsiveness

Cost: Available on request

17. Simple Interact

Simple Interact is a cloud-based front office automation platform that helps healthcare practices manage patient interactions more efficiently. It offers a variety of digital tools, including HIPAA-compliant forms, patient engagement features, scheduling automation, and systems for collecting feedback and online reviews. In addition to its main features, Simple Interact supports operational improvements across both small and large healthcare organizations. It focuses on simplifying everyday administrative tasks while enhancing patient communication.

Pros

Simple Interact covers different patient engagement needs, from basic communication to more advanced interactions, helping healthcare organizations improve their results.

Cons

Although patients can request appointments through the platform, full self-scheduling is not available yet, which may limit convenience for some users.

Cost
Pricing depends on factors like the size, type, and specific requirements of your practice.

18. Relatient

Relatient makes patient engagement easier by offering key features like appointment reminders and satisfaction surveys. Recently, the platform grew even further after acquiring Dash, a tool that allows patients to book appointments on their own. One of the standout qualities of Relatient is how simple it is for patients to use there’s no need to download an app, create a username, or log into a portal.

Pros:

Patient Feedback Collection: Along with reminders and notifications, Relatient helps organizations gather valuable insights through patient satisfaction surveys.

Cons:

Limited Forms Options

Cost: Available on request

20. MyChart by Epic

MyChart by Epic brings together everything patients need in one convenient spot. Through the platform, users can view their medications, test results, upcoming appointments, medical bills, and even price estimates. It works across multiple healthcare organizations, making it easier for patients who see different providers. In addition to managing their information, patients can share medical records with their doctors, schedule appointments, complete pre-visit forms, and locate urgent care centers or emergency rooms nearby.

Pros:

User-friendly interface.
Excellent mobile app support.

Cons

Limited customization options.

Cost

Available as an add-on to Epic’s EHR package, MyChart costs about $2 per patient each year.

21. Athenahealth

Athenahealth offers a patient portal through its athenaOne platform, giving patients an easy way to stay connected with their healthcare providers. Through the portal, patients can view their medical records, check lab results, review medications, and read visit summaries. They can also schedule appointments, ask for prescription refills, and message their care teams using a secure, HIPAA-compliant system.

Pros

Cloud-based accessibility.
Comprehensive patient engagement tools.
Regular updates and support.

Cons

May require training for optimal use.
Integration with non-Athenahealth systems can be complex.

22. Jane

Jane brings everything health and wellness professionals need into one simple platform. It combines practice management tools with a secure patient portal, making it easy to handle telehealth sessions and send private messages — all from an easy-to-navigate dashboard.

Pros:

Very user-friendly and intuitive, even for beginners
Offers a wide range of features that fit different types of wellness practices
Online booking and telehealth services work smoothly and efficiently

Cons:

Offers fewer customization options compared to some other software
Pricing can feel a bit complicated and may be expensive for smaller clinics.

Cost

Plans range from $54 to $99 per month.

23. My Best Practice

My Best Practice offers a secure, HIPAA-compliant patient portal designed to enhance communication and streamline administrative tasks for both therapists and clients. Through this encrypted portal, clients can complete intake questionnaires, sign consent forms, share documents, and send messages to their therapists all from the comfort of their homes . Additionally, clients have the ability to generate on-demand invoices or superbills for any date range directly within the portal, facilitating easier reimbursement processes for out-of-network services.

Pros

Offers a wide range of features suitable for healthcare workflows
Can grow with your needs by adding extra features as required
Easy-to-navigate interface that enhances the overall user experience

Cons

Initial setup and configuration may be more complex

Cost

Pricing starts at $39/month for the first user and $19/month for each additional user

24. Phreesia

Phreesia’s patient engagement software is designed to connect with patients through personalized outreach, promotions, and surveys aimed at enhancing their healthcare experience. As a digital platform, Phreesia is widely recognized for its strong focus on digital check-ins and payment processing. It also offers features like messaging and appointment reminders to help keep patients engaged and informed.

Pros

EHR Integration: Phreesia easily integrates with various electronic health record (EHR) systems, improving workflows and making it easier for healthcare providers to manage patient information.

Cons

Learning Curve: The platform introduces a new dashboard that operates separately from your existing EHR system, which may require extra time for staff to learn and adjust during the implementation phase.

25. Kareo

Kareo EHR stands out for its scheduling capabilities. It allows healthcare professionals to manage appointments and patient reminders with ease, helping to optimize daily operations. The platform provides an intuitive interface that makes it simple for providers to view and organize their appointment calendars. Additionally, it’s easy to add, reschedule, or cancel appointments, keeping everything in order throughout the day.

Pros

Automation: Automated reminders and paperless intake reduce administrative tasks and enhance accuracy.
Self-Service: Patients can book and check in on their own via kiosks, adding a layer of convenience.

Cons

Limited Advanced Features

26. FollowMyHealth

Veradigm FollowMyHealth is a cloud-based platform that helps patients and healthcare providers manage medical information. It allows individuals to access their health data from a single location, making it easier to track and manage their care. The platform offers a variety of features, such as online appointment scheduling, email consultations, reminders, EHR integration, and telemedicine support.

Pros

Compatible across multiple platforms
Easy-to-use mobile app
Notifications and alerts can be customized

Cons

Some users have experienced syncing issues

Pricing

Starts at $2 per patient

Weave software makes it easy for healthcare providers to notify patients about upcoming appointments and keep them informed about the availability of glasses or contacts. By enabling text message communication, it saves time for both providers and patients, who appreciate the simplicity of this modern solution. The software improves communication, benefiting both patients and healthcare providers, and has the potential to strengthen their relationships.

Pros

Practice Insights: Offers valuable analytics that help healthcare providers monitor and enhance their practice’s performance.

Cons

Best for Smaller Practices: Larger healthcare organizations might find Weave’s features lacking when it comes to managing complex or larger-scale operations.

Pricing
Weave offers custom plans and subscription-based payment options.

28. Medfusion

MediFusion makes patient interactions easier and more efficient, covering everything from scheduling appointments to post-visit communication and billing. With its quick and easy-to-use solutions, MediFusion helps healthcare providers offer a smoother experience, boosting patient satisfaction along the way. Whether it’s booking a visit, checking in, or handling follow-up tasks, the system simplifies each step to save time and reduce hassle.

Pros

Customizable branding options.
Mobile-responsive design.

Cons:

Some users report occasional technical glitches.
Integration with certain EHRs can be challenging

29. DrChrono

DrChrono makes patient communication easier with its secure portal, OnPatient, which supports messaging and telehealth visits. It fits a variety of healthcare settings, whether in small clinics, large hospitals, or enterprise-level organizations. The platform brings together useful features such as e-prescribing, telehealth services, appointment scheduling, performance tracking, a HIPAA-compliant patient portal, patient charting, customizable forms, medical billing, and more.

Pros

Users can easily create and adjust clinical templates to fit different needs.
Healthcare providers can quickly pull up patient records thanks to the mobile-friendly layout.

Cons

Performance may suffer when the internet connection is unstable.

Pricing

Pricing is custom-based

30. AdvancedMD

AdvancedMD offers a better experience for both patients and healthcare providers. With its patient portal app available on Android and other platforms, patients can easily access their health records whenever they need to. The mobile app also makes it simpler for patients to stay engaged with their care, which often leads to higher satisfaction and stronger loyalty to their providers.

Pros

Extensive feature set
Detailed reporting and analytics
Flexible enough to grow with your practice

Cons:

Steeper learning curve for new users.

Pricing: Available on request.

As the healthcare industry evolves, patient engagement has become a key factor in improving overall care. The Top 30 Patient Portal Software Solutions we’ve reviewed offer features that help boost communication, simplify administrative tasks, and encourage patients to be more involved in their health management. Choosing the right patient portal software is essential for healthcare providers looking to improve patient satisfaction, enhance outcomes, and optimize internal processes.

See related post: Top 10 Best Patient Engagement Software

Top 30 Patient Portal Software Solutions for Improved Engagement

Top 30 Patient Portal Software Solutions for Improved Engagement

Top 30 Patient Portal Software Solutions for Improved Engagement

1. SimplePractice

2. Mend

3. NextGen Office

4. Clinked

5. Pabau

6. LeadSquared

7. My Clients Plus

8. Intergy by Greenway Health

9. EHR YOUR WAY

10. MidexPRO

11. Benchmark Solutions

12. Carepatron

13. Theralytics

14. Healee

15. MediOffice

16. SolutionReach

17. Simple Interact

18. Relatient

20. MyChart by Epic

21. Athenahealth

22. Jane

23. My Best Practice

24. Phreesia

25. Kareo

26. FollowMyHealth

27. Weave

28. Medfusion

29. DrChrono

30. AdvancedMD

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Top 30 Patient Portal Software Solutions for Improved Engagement

Top 30 Patient Portal Software Solutions for Improved Engagement

Top 30 Patient Portal Software Solutions for Improved Engagement

1. SimplePractice

15. MediOffice

16. SolutionReach

17. Simple Interact

18. Relatient

20. MyChart by Epic

21. Athenahealth

22. Jane

23. My Best Practice

24. Phreesia

25. Kareo

26. FollowMyHealth

27. Weave

28. Medfusion

29. DrChrono

30. AdvancedMD

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